Hello,

 

  I have a few oddities with Polycom phones which I just have documented at the Wiki. I append them here also for those who might tackle them.

 

• Dial tone on a shared line: Suppose you have an SLA extension defined on more than one phone. You answer on one phone, put it on hold, go to the other phone and press the blinking line in order to have the call there. If you press this line and within 1 second pull the handset - you hear a dial tone at the background of the session. If you wait more than 1 second or first pull the handset (and then press the line button) - all is ok.
• Dial using the second line: If you have a phone with more than one extension defined on it, it will will use the first line for outgoing calls by default (unless of course you select a specific line). However, there is one special case: you dial on-hook and then press the speaker button:
  • The call is initiated on the first line.
  • Immediately after getting "Trying" the phone sends CANCEL.
  • The phone originates the call successfully over the second line.

 

       Regards, __Yehavi: