Hello,

While setting up the environment needed to run the FreeSWITCH mod_sangoma_codec module, I've ran into a sngtc_server issue.

For transcoding I'm using a D150 Sangoma transcoding card and the problem appears while starting the sngtc_server. Before starting the server, the card was configured with sngtc_cfg, and responded to pings.

The module detection works, the card receives a reset command, and after the 20 seconds wait period, module activation fails with:

Error: cOCTVC1_MAIN_MSG_MODULE_CLEANUP_API_RESOURCE_CID failed, rc = 0x0a000301 (cOCTVC1_GENERIC_RC_API_INVALID_CMD_LENGTH)

After the failure, the procedure is repeated: { detect, reset, sleep, activate, fail }

I suspect that the issue happens because of the fact that the sngtc_server and card firmwares do not match. However, after stopping the server, the firmware update (seems to be a downgrade) command also fails:

Module [00-0c-90-1b-4d-6f] Upgrading Firmware cur=[01.06.02-B4-PR] to new=[01.04.03-B53-PR]
Error: cOCTVC1_MAIN_MSG_FILE_OPEN_CID failed, rc = 0x0a010210 (cOCTVC1_MAIN_RC_FILE_MAX_WRITE_BYTE_SIZE)

Regarding the logging, the only logs I've followed are in /var/log/sngtc_server.log

Any hints on this matter would be highly appreciated, especially since it's not really a FreeSWITCH issue.

Thank you,
Alan Scales