Web interface on Polycom version 3 is almost useless, version 4 has much improved that.
Those phones were designed to be configured using a http/https/tftp/ftp provisioning server.
The 501 is long EOL and are not getting any updates for many years.

Thanks,

Moishe Grunstein
Tornado Computer Systems, Inc.
212.400.7650 888.IPPBX.US
Service Request Email: support@nysolutions.com
Polycom Certified VAR
Microsoft Small Business Specialist, Cisco SMB Select Certified

Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS

-----Original Message-----
From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Luis Daniel Lucio Quiroz
Sent: Wednesday, December 31, 2014 5:32 AM
To: FreeSWITCH Users Help
Subject: [Freeswitch-users] Polycom horror story

Hello, Using Freeswitch 1.4.14 with multitenant, I can not make  this @#$@%# telephone to register:

model: Soundpoint IP501
firmware: 3.1.8.0070

I have done next:
NDLB-force-rport with true and safe values No nat involved (switch and phone on same segment)

I have tried multiple combinations of configurations on the phone (using web interface). with or without proxy, different sip extensions, different passwords, different ports.  I always get 403 error code.

however, i can register only if i do next:
after telephone is booted, i edit sip password using the phone keypad.
And telephone register.  This makes me thing it is a bug on the polycom and has nothing to do with Freeswitch.

It works on all other phones I have, snom, bria, linphone.

But here I am, maybe someone has workarround this somehow.

LD

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_________________________________________________________________________
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http://www.freeswitchsolutions.com

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