my dialplan is:

<include>
<extension name="cool_fifo">
<condition field="destination_number" expression="^(47673503)$">
<action application="answer"/>
<action application="fifo" data="cool_fifo@10.1.30.229 in /tmp/thank_you_for_calling.wav /tmp/wait.wav"/>
<action application="hangup" data="NORMAL_CLEARING"/>
</condition>
</extension>
</include>

And the fifo.conf.xml is:
<configuration name="fifo.conf" description="FIFO Configuration">
  <fifos>
    <fifo name="cool_fifo@10.1.30.229">
      <member timeout="60" simo="1" lag="20">user/1003@10.1.30.229</member>
    </fifo>
  </fifos>
</configuration>




On Thu, Apr 11, 2013 at 12:43 PM, Ashish gautam <ashish@nms.co.in> wrote:
Hi,

Caller is played music on hold but is not connected to any of the agents since no agent is ringing. I have sip users registered to FS ( they are online). I have configured a SIP user as a member for the queue. But, when the caller calls in, the agent doesn't ring.

Please throw some light.

-Ashish