Strange error since I updated Freeswitch using “Make Current”   My main IVR is not playing the long greeting but jumping directly to the exit  recording and hang-up.  When I check the log I see that the following error:

 

2012-09-02 18:07:11.551338 [NOTICE] mod_sofia.c:2646 Pre-Answer sofia/internal/250@192.168.20.153!
2012-09-02 18:07:11.551338 [DEBUG] switch_channel.c:3057 (sofia/internal/250@192.168.20.153) Callstate Change RINGING -> EARLY
2012-09-02 18:07:11.551338 [DEBUG] switch_core_session.c:778 Send signal sofia/internal/250@192.168.20.153 [BREAK]
EXECUTE sofia/internal/250@192.168.20.153 ivr(Welcome to Accra)
2012-09-02 18:07:11.551338 [DEBUG] switch_core_session.c:924 Send signal sofia/internal/250@192.168.20.153 [BREAK]
2012-09-02 18:07:11.551338 [ERR] mod_dptools.c:1816 Unable to find menu
2012-09-02 18:07:11.551338 [DEBUG] sofia.c:6051 Channel sofia/internal/250@192.168.20.153 skipping state [early][183]
EXECUTE sofia/internal/250@192.168.20.153 playback(/usr/local/freeswitch/recordings/Goodbye Message.wav)
2012-09-02 18:07:11.551338 [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16@8000hz 1 channels 20ms
2012-09-02 18:07:11.631338 [DEBUG] switch_rtp.c:3594 Correct ip/port confirmed.
2012-09-02 18:07:15.771336 [DEBUG] switch_ivr_play_say.c:1682 done playing file /usr/local/freeswitch/recordings/Goodbye Message.wav
2012-09-02 18:07:15.771336 [NOTICE] switch_core_state_machine.c:249 sofia/internal/250@192.168.20.153 has executed the last dialplan instruction, hanging up.
2012-09-02 18:07:15.771336 [DEBUG] switch_channel.c:2914 (sofia/internal/250@192.168.20.153) Callstate Change EARLY -> HANGUP

 

 

The IVR is as follows:

 

<include>

                <!-- Accra Welcome Message -->

                <menu name="Welcome_to_Accra"

                                greet-long="/usr/local/freeswitch/recordings/Welcome Message Bilingue.wav"

                                greet-short="/usr/local/freeswitch/recordings/Welcome Message Bilingue.wav"

                                invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"

                                exit-sound="voicemail/vm-goodbye.wav"

                                confirm-macro=""

                                confirm-key=""

                                tts-engine="flite"

                                tts-voice="rms"

                                confirm-attempts="3"

                                timeout="10000"

                                inter-digit-timeout="2000"

                                max-failures="3"

                                max-timeouts="3"

                                digit-len="5">

                                <entry action="menu-exec-app" digits="1" param="playback /usr/local/freeswitch/recordings/Transfer to Sales.wav"/>

                                <entry action="menu-exec-app" digits="1" param="transfer 200 XML default"/>              <!-- Transfer to sales -->

                                <entry action="menu-exec-app" digits="2" param="playback /usr/local/freeswitch/recordings/Transfer to Customer Support.wav"/>

                                <entry action="menu-exec-app" digits="2" param="transfer 7002 XML default"/>           <!-- Transfer to Customer Service -->

                                <entry action="menu-exec-app" digits="3" param="playback /usr/local/freeswitch/recordings/Transfer to Administration.wav"/>

                                <entry action="menu-exec-app" digits="3" param="voicemail default ${domain_name} 300"/> <!-- Transfer to Voicemail -->

                                <entry action="menu-top" digits="9" param=""/>            <!-- Start message again -->

                                <entry action="menu-exec-app" digits="/(^\d{3,6}$)/" param="transfer $1 XML default"/>

                </menu>

</include>

 

 

Any help would be greatly appreciated.

 

Thanks

 

cjb