Just for reference in case google ever yields this thread for a desperate soul.

Resetting the phone to factory defaults fixed the issue!

On Fri, Sep 2, 2011 at 12:32 PM, Luis F Urrea <lfurrea@gmail.com> wrote:
Hi all,

Any one can shed some light on why this channel variable

Caller-Privacy-Hide-Name: [true]

suddenly got set to true for a single phone ?

Is this something that can be set by the phone through the SIP INVITE? or maybe in the directory?

This got turned on on a Snom 370 which is the receptionist phone and threfore all calls from this phone appear as anonymous.

Nothing was changed on the dial plan or even directory.

This is a way old build of FS just FYI.

Your help is greatly appreciated.

Regards,

Luis