I would start here:

https://wiki.freeswitch.org/wiki/XML_User_Directory_Guide#Alphanumeric_to_numeric_user_mapping

Give that a whirl and let us know if you have success.
-MC



On Thu, Oct 3, 2013 at 7:53 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com> wrote:
Hi All

I use non numeric id at user configuration(<user id="mike" >). All my dial plans in lua.

Problem : when a user logged into his voicemail and try forward a message to another user's voicemail, mod_voicemail do not understand the extension number and always say invalid.

Is there any way map extension number to user id , so that mod_voicemail can get the non_numeric id and forward the voicemail?


Thanks 

Lloyd

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