Hi,

Usually, RECOVERY_ON_TIMER_EXPIRE is a network or signaling problem. Any siptace/pcap?

Regards,

Alex

On Tue, Dec 18, 2018 at 1:24 AM Chhorm Chhatra <ch.chhatra@gmail.com> wrote:
My case is that Freeswitch cannot originate the call to the agent (cause: RECOVERY_ON_TIMER_EXPIRE).
Any help would be very appreciated.

On Sun, 16 Dec 2018 at 11:52, Chhorm Chhatra <ch.chhatra@gmail.com> wrote:
Hi,
Currently, I am experiencing a very weird behavior of mod_callcenter like the following:
1. after 4 to 5 mins of hearing the moh-sound, it started to randomly play media from the sound/music folder
2. MOD_CALLCENTER can never bridge any call to the agent. It mostly says the user is not registered (although it's registered). Sometimes, it says no-answer but the agent never rings.

Please kindly help me.

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Alex Sibyakin | Support Engineer
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