On Tue, Jan 10, 2012 at 4:44 PM, Ryan How <rhow@exemail.com.au> wrote:

Hi,

I have tried both skip_greeting and skip_instructions and both seem to have no effect. (Or they are doing something different to what I think they should be doing)

Perhaps I am not using it right?

It looks like you're using loopback to call voicemail which means you probably need to set skip_xx=true in the dialstring to make sure the right channel picks it up. Try this and let us know:

<action application="bridge" data="{skip_instructions=true}loopback/app=voicemail:default ${domain_name} ${dialed_extension}"/>