If its a bug in the logic it probably would require a reliable way to reproduce it then adding some logging to track it down… alternatively you could try to look through changes to mod_sofia from the last 18 months and maybe you find a patch in that logic that points to the problem.  Either way, tracking down a reliable way to reproduce it is probably the first step.


On Nov 2, 2016, at 4:11 PM, Muhammad Naseer Bhatti <nbhatti@gmail.com> wrote:

Shamefully quite old :(

FreeSWITCH Version 1.5.15b+git~20150222T001715Z~9df39b8fe4~64bit (git 9df39b8 2015-02-22 00:17:15Z 64bit)

I am going to try the latest version to see if I can replicate this. But generally speaking, how to troubleshoot this behavior?


On Wed, Nov 2, 2016 at 10:29 PM, Michael Jerris <mike@jerris.com> wrote:
How old of a version?  I vaguely recall a bug in this quite a while back.

On Nov 2, 2016, at 3:10 PM, Muhammad Naseer Bhatti <nbhatti@gmail.com> wrote:

I am trying to diagnose a gateway down issue,

2016-11-02 17:59:41.304402 [ERR] mod_sofia.c:4391 Gateway 'vgaccount' is down!

(Yes it’s a little old version but need to figure out the root cause)

I have the gigantic sip trace and the log files but not able to figure out why I am seeing this message. Though at the same time I am able to ping the  gateway fine from the same machine. What sort of symptoms should I look for in the log files? I am already looking into network connectivity and other system log files but nothing as of now.