Ok I figured that out.

I meant MOH with a ringing tone.

As in the MOH plays but as soon as the agents phone starts ringing the caller hear a tone. Is that possible? 

On Thursday, April 9, 2015, Ali Jibran <ali.jibran44@gmail.com> wrote:

Can you give me a little detail how to use that and where? 

Like in the dialplan before I put a call in queue?  Or in callcenter.conf? 

On Thursday, April 9, 2015, Vik Killa <vipkilla@gmail.com> wrote:

Ali,

Yes, you need to use the tone_stream:// ....

Thanks.

/V

On Thu, Apr 9, 2015 at 7:52 AM, Ali Jibran <ali.jibran44@gmail.com> wrote:

Is it possible to stop the MOH and let the caller hear a ringing sound as soon as the agent is in ring ready state?
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