On the phone itself, do you have the line set to shared and “Broadsoft SCA” enabled?

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Anthony Minessale
Sent: Monday, February 15, 2010 3:04 PM
To: freeswitch-users@lists.freeswitch.org
Subject: Re: [Freeswitch-users] Broadsoft SCA w/ Cisco SPA-5xx series

you are missing something because you have no seize events when you go on and off hook.
is every phone in the correct mode?

On Mon, Feb 15, 2010 at 2:53 PM, Gabriel Kuri <gkuri@ieee.org> wrote:

No, that was a typo. I have it correct in the config file.

Gabe

On Mon, Feb 15, 2010 at 12:34 PM, Peder <peder@networkoblivion.com> wrote:

> Is this a typo "managed-shared-appeareance=true" or is there an extra e in
> appearance in your config?
>
> -----Original Message-----
> From: freeswitch-users-bounces@lists.freeswitch.org
> [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Gabriel
> Kuri
> Sent: Monday, February 15, 2010 1:48 PM
> To: freeswitch-users@lists.freeswitch.org
> Subject: Re: [Freeswitch-users] Broadsoft SCA w/ Cisco SPA-5xx series
>
> OK, I don't know what happened there, here's another one with the
> NOTIFYs. I'm on trunk rev 16633 and I have
> "managed-shared-appeareance=true" on the internal profile. I'm just
> making calls between internal phones.
>
>     http://pastebin.freeswitch.org/12153
>
> Thanks,
> Gabe
>
> On Mon, Feb 15, 2010 at 11:04 AM, Anthony Minessale
> <anthony.minessale@gmail.com> wrote:
>> I don't see any notifies at all in this trace do the profiles in question
>> have:
>> manage-shared-appearance set to true?
>> and are you on latest trunk?
>>
>>
>> On Mon, Feb 15, 2010 at 12:55 PM, Anthony Minessale
>> <anthony.minessale@gmail.com> wrote:
>>>
>>> we log the sql stmts on err so they are red and easier to read.
>>>
>>>
>>>
>>> On Mon, Feb 15, 2010 at 12:48 PM, Gabriel Kuri <gkuri@ieee.org> wrote:
>>>>
>>>> Here's a call from ext 2551 to 2552 (two phones). I noticed a bunch of
>>>> errors related to SQL UPDATE for presence ...
>>>>
>>>>     http://pastebin.freeswitch.org/12152
>>>>
>>>> Thanks,
>>>> Gabe
>>>>
>>>>
>>>> On Mon, Feb 15, 2010 at 8:32 AM, Anthony Minessale
>>>> <anthony.minessale@gmail.com> wrote:
>>>> > it should be active not seized.
>>>> > seized is when you take it off hook.
>>>> >
>>>> > We need some more debugging to be sure.
>>>> > Can we work in real time on it or can you get a more detailed log?
>>>> >
>>>> > edit sofia.conf.xml and add the param to the "settings" section.
>>>> >
>>>> > <param name="debug-sla" value="100"/>
>>>> >
>>>> >
>>>> > then restart and enable sip trace and debug level
>>>> >
>>>> > //do this for every profile involved in the call.
>>>> > sofia profile <profilename> siptrace on
>>>> >
>>>> > //also do this
>>>> > console loglevel debug
>>>> >
>>>> >
>>>> > if you can let us ssh, we can do all the for you if you can make the
>>>> > test
>>>> > calls.
>>>> >
>>>> >
>>>> >
>>>> >
>>>> > On Sun, Feb 14, 2010 at 11:59 PM, Gabriel Kuri <gkuri@ieee.org> wrote:
>>>> >>
>>>> >> BTW, here's a copy of the NOTIFY (event call-info) sent to the other
>>>> >> phone after the first phone is answered, should this have a Call-Info
>>>> >> line with an "appearance-state=seized" to turn on the light on the
>>>> >> other phone?
>>>> >>
>>>> >>
>>>> >> NOTIFY sip:2551@<removed>:54446 SIP/2.0.
>>>> >> Via: SIP/2.0/UDP <removed>:9430;rport;branch=z9hG4bK71pN2cXgH851K.
>>>> >> Max-Forwards: 70.
>>>> >> From: <sip:2551@mydomain.com>;tag=XeB6ZrKDevpHp.
>>>> >> To: <sip:2551@mydomain.com>;tag=c2d34993aac6ea.
>>>> >> Call-ID: 34c34987-8b6fa786@<removed>.
>>>> >> CSeq: 126950830 NOTIFY.
>>>> >> Contact: <sip:2551@<removed>:9430>.
>>>> >> Expires: 3959.
>>>> >> Call-Info:
>>>> >> <sip:mydomain.com>;appearance-index=*;appearance-state=idle.
>>>> >> User-Agent: FreeSWITCH-mod_sofia/1.0.trunk-16633M.
>>>> >> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO,
>>>> >> REGISTER, REFER, PRACK, NOTIFY, PUBLISH, SUBSCRIBE.
>>>> >> Supported: 100rel, timer, precondition, path, replaces.
>>>> >> Event: call-info.
>>>> >> Allow-Events: talk, presence, dialog, line-seize, call-info, sla,
>>>> >> include-session-description, presence.winfo, message-summary, refer.
>>>> >> Subscription-State: active;expires=3959.
>>>> >> Content-Length: 0.
>>>> >>
>>>> >>
>>>> >>
>>>> >> On Sun, Feb 14, 2010 at 7:58 PM, Brian West <brian@freeswitch.org>
>>>> >> wrote:
>>>> >> > Works fine here... is your box slow or something?
>>>> >> >
>>>> >> > /b
>>>> >> >
>>>> >> > On Feb 14, 2010, at 1:03 PM, Gabriel Kuri wrote:
>>>> >> >
>>>> >> >> I followed Brian's directions from one of the previous threads on
>>>> >> >> configuring the SPA-5xx series phones for Broadsoft SCA and set
>>>> >> >> manage-shared-appearance=true in the internal profile. SCA appears
>>>> >> >> to
>>>> >> >> be working on outgoing calls between two phones, the line key
>>>> >> >> starts
>>>> >> >> flashing red on the second phone when the first phone picks up the
>>>> >> >> receiver to make a call. However on incoming calls, both phones
>>>> >> >> ring
>>>> >> >> (same extension), however when one of the phones picks up the
> line,
>>>> >> >> the second phone's line key doesn't flash red or show the first
>>>> >> >> phone
>>>> >> >> on that incoming call. Any ideas? Does shared appearance only work
>>>> >> >> on
>>>> >> >> outgoing phone calls?
>>>> >> >>
>>>> >> >> Thanks,
>>>> >> >> Gabe
>>>> >> >
>>>> >> >
>>>> >> > _______________________________________________
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>>>> >
>>>> > --
>>>> > Anthony Minessale II
>>>> >
>>>> > FreeSWITCH http://www.freeswitch.org/
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>>>
>>>
>>> --
>>> Anthony Minessale II
>>>
>>> FreeSWITCH http://www.freeswitch.org/
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>>
>>
>>
>> --
>> Anthony Minessale II
>>
>> FreeSWITCH http://www.freeswitch.org/
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>>
>> AIM: anthm
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>>
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>>
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Anthony Minessale II

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