thanks for the reply, the logs i gave u r with it set to debug level 10 in verto config, what im guessing is it never sends to client with presence disabled in it but the situation changes when u enable presence as then it tries to send using presence but then VC never understands it. i guess checking the code for mod_verto would reveal y it isnt sending the ringing state to client.

ys i understand its cluecon and u guys might be very busy with it, i can wait, not an issue

Regards,
Bipin

-------- Original Message --------
Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
From: Ítalo Rossi <italo@freeswitch.org>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>
Date: 8/9/2016, 6:35:55 AM

You can enable verto debug logs in verto.conf.xml with param name debug and see if mod_verto is sending back the ringing state, we're in the middle of the ClueCon so it may take some time to answer you