You can check what's happening in the fifo with the "fifo count <fifo_name>"
Hi there,
ive following in my public dp:
<extension name="zentrale_fifo">
<condition field="destination_number" expression="^zentrale_fifo$">
<action application="set" data="fifo_music=intro_und_schleife.wav"/>
<action application="answer"/>
<action application="set" data="fifo_orbit_exten=zentrale_voicemail:30"/>
<action application="fifo" data="zentrale_fifo in"/>
</condition>
</extension>
<extension name="Zentrale">
<condition field="${sip_to_user}" expression="^0631680350$" break="on-false"/>
<condition wday="2-6" hour="9-16"> # zeit geht bis 59
<action application="transfer" data="zentrale_fifo XML public"/>
<anti-action application="answer"/>
<anti-action application="sleep" data="1500"/>
<anti-action application="playback" data="niemand_da_zeit.wav"/>
<anti-action application="sleep" data="1000"/>
<anti-action application="hangup" data="NO_ANSWER"/>
</condition>
</extension>
and iam adding Members to the fifo at runtime ( during *extension or an daily reset by cron )
./fs_cli -x "fifo_member add zentrale_fifo user/26"
or
./fs_cli -x "fifo_member del zentrale_fifo user/26"
Everything works fine beside the little issue that if theres no Member/Agent in the fifo - the Call
is just also waiting 30 seconds till transfered to voicemail.
I noticed that with fifo list zentrale_fifo iam able to get an Memberlist ( fifo count just shows me
0 Members - dunno why - bug ? ) - but iam unsure how to process further.
Whats the ideal Solution to get an Caller directly to the Voicemail when no Member/Agent is in the
called Fifo ?
Best Regards,
Silvio
--
Silvio Escher
omeco GmbH
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