I am trying to detect if a caller is an automated greeting
voice. And if so, take an action.
I have samples of the caller recording that I am looking to
match. So this is like
a really complex tone detection I guess.
It would work like this.
- Call comes in
- We answer/bridge the call
- We start to listen for about 10 seconds.
- During this time we are trying to match a snippet of a
sound sample (say 2 or 3 seconds worth) we have recorded on a file on the
server. We are trying to match this
sound sample to the caller side only.
- If we hear a match, we take the action. Or if we don’t hear the match, we
might take a different action.
Any of this sound doable? Any guidance on how to
accomplish this?
-Frank