Thanks . Exactly what i was looking for. I will run some tests and open a JIRA soon.

On Sat, Nov 14, 2015 at 1:54 AM, Ítalo Rossi <italo@freeswitch.org> wrote:

callcenter_config agent set state testagent Waiting

What version are you using?

Open a JIRA with debug logs and steps to reproduce.

> On 12 de nov de 2015, at 05:34, Ashwin Rath <ashwinrath@gmail.com> wrote:
>
> Hi All
>
> I have been using mod_callcenter for a project where i often encounter one odd agent not receiving calls even though his status is available. On checking further i find that the state of the agent is "In queue call".
>
> Is there any CLI call that can be used to force the agent back to Waiting state so he may be offered calls ?
>
> --
> Ashwin Kumar Rath

> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting@freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users@lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org


_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

--

Ashwin Kumar Rath