Hi Guillermo,

What this particular client wants is something akin to voiceoperatorpanel.com, except with the ability to have the one display show connections to multiple PBXes. So you'd have a really fancy softphone that can show presence info for users on multiple PBXes. (I'm assuming that'd be quite a nice little SIP packet storm to keep all those NOTIFYs coming in...)

Some folks call this a HUD - heads up display. I'm just curious what people use in the scenario where the receptionist does not take her hands off of the computer keyboard/mouse to handle calls. Ex: recept can do a drag-n-drop operation to transfer a caller to an extension. Stuff like that.

Thanks,
Michael


On Fri, Sep 12, 2014 at 12:59 PM, Guillermo Ruiz Camauer <grcamauer@gmail.com> wrote:
My Snom phones can have up to 12 active identities (Sip registrations).  You can program the different lights to show you when a user is on the phone, ringing, etc.  Is this what you mean?

Guillermo

On Fri, Sep 12, 2014 at 4:29 PM, Michael S Collins <msc@freeswitch.org> wrote:

Hello all,

 

I’m curious to know what you folks are using for operator softphones for your office users. I have a weird scenario where a user wants a single person to have an “operator panel” that connects to 4 different servers and have presence info for various users on those 4 different servers. This sounds like a unicorn to me but I thought I’d ask.

 

Any input you have on the subject is welcomed.


Thanks,

Michael


_________________________________________________________________________
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--
Guillermo Ruiz Camauer

_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
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http://www.freeswitchsolutions.com

Official FreeSWITCH Sites
http://www.freeswitch.org
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FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

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