Hi,

We are facing issues with the bad audio quality (audio is sounding like its recorded underwater) only for the playback application. There is no issue with the audio call quality (after bridging). 

Audio file used with playback application is recorded at 8khz with 16 bits/sample and 1 channel. 

Following is the pseudo dialplan:

1. Call comes on freeswitch server.

2. Call answered.

3. Query database to identify destination

4. Play a welcome message audio (using playback application)

5. Start call recording

6. Bridge the call

In step 4, we are facing this issue.

--

Thanks and Regards,
Ashwin Jain

MetroGuild

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