Hi,

I have a couple of questions regarding XML dialplan functionality.

First, using this simple dial plan:

  <extension name="220" >

    <condition field="destination_number" expression="^220$">

      <action application="set" data="effective_caller_id_number=${internal_caller_id_number}"/>

      <action application="set" data="effective_caller_id_name=${internal_caller_id_name}"/>

      <action application="set" data="ringback=${us-ring}"/>

      <action application="set" data="call_timeout=20"/>

      <action application="bridge" data="sofia/external/220%mydomainname.com"/> 

      <action application="answer"/>

      <action application="voicemail" data="default voicemail_BFIS 220"/>

      <action application="hangup"/>

    </condition>

  </extension>

I can call 220, if there is no answer it goes to voicemail.  GOOD.

However, if that user answers and then hangs up, I still go to voice mail. I thought bridge terminated the call.

Question 1: Why does the dial plan continue to voicemail after bridge answers, talks and hangs up?

Question 2: If this user’s phone is unplugged, the bridge kicks an error and it DOES NOT go to voice mail.  How can I detect “extension unavailable” in the dial plan and perhaps forward to a cell phone?

Thanks in advance,

Sean