Thank you.  That clarifies things.

So as I now understand it, the industry uses seconds to define the length of time the callee will be hearing any sounds made during the ringing process of the phone call before he/she picks up the call.  Further, the auto-attendent and/or routing of calls will be based upon counts of seconds at each step

Do I understand that correctly?

That is odd to the new users because we are used to setting the number of rings before our answering machine picks up.

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Jan 25, 2021, 22:53 by joe@expert.net:
The issue is that the length of a ring can be different as heard by the caller depending on the country/location of the recipient.  Also, the ringing on the recipients' device/phone can also be variable based on their ring-tone preferences and the make and model of the device/phone.  In other words, 3 rings can consist of 2 different lengths as heard by the caller and the callee.  As such, duration in seconds is really the only consistent way I know how to measure the timing of a ring.

On Tue, Jan 5, 2021 at 3:27 PM KitchM via FreeSWITCH-users <freeswitch-users@lists.freeswitch.org> wrote:



---------- Forwarded message ----------
From: KitchM <kitchm@tutanota.com>
To: freeswitch-users@lists.freeswitch.org
Cc: 
Bcc: 
Date: Thu, 24 Dec 2020 10:15:31 -0700 (MST)
Subject: Rings Versus Seconds
The system appears to use seconds instead of rings to measure incoming call
timing.  Is that correct?

If so, is there a way to change things to use number or rings instead?



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---------- Forwarded message ----------
From: KitchM via FreeSWITCH-users <freeswitch-users@lists.freeswitch.org>
To: freeswitch-users@lists.freeswitch.org
Cc: 
Bcc: 
Date: Tue, 05 Jan 2021 13:27:42 -0800 (PST)
Subject: [Freeswitch-users] Rings Versus Seconds
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