This morning I am encountering the following error:

 

The originating call is from extension 250  at 192.168.20.23  to extension 425 at 192.168.25.13 ( same server two different office locations).  from what I see I think it is some routing issue but not certain.  How can I determine what is the cause? And how can I fix it?

 

Thanks

cjb

 

 

2012-09-04 12:17:44.001046 [DEBUG] switch_core_session.c:1229 Send signal sofia/internal/sip:425@192.168.25.13:5062 [BREAK]

2012-09-04 12:17:44.001046 [DEBUG] switch_core_state_machine.c:385 (sofia/internal/sip:425@192.168.25.13:5062) Running State Change CS_HANGUP

2012-09-04 12:17:44.001046 [NOTICE] switch_ivr_originate.c:2544 Cannot create outgoing channel of type [user] cause: [NO_ANSWER]

2012-09-04 12:17:44.001046 [DEBUG] switch_ivr_originate.c:3458 Originate Resulted in Error Cause: 19 [NO_ANSWER]

2012-09-04 12:17:44.001046 [INFO] mod_dptools.c:3027 Originate Failed. Cause: NO_ANSWER