the most likely explanations are:
wrong password
user not in the directory
wrong domain name on the user

The last two will be easier to diagnose because you'll see the big purple warning saying that you need to create a domain named 'xyz' with user id of 'abc'.

You might also want to try a known working username/password combination with this client and see if there's any difference.

-MC


On Tue, Mar 12, 2013 at 2:56 AM, Miha <miha@softnet.si> wrote:
Hi,

all of our user agents are registereing properly. Can some help me figure out why this one is beeing rejeted?

my sip trace.
http://pastebin.freeswitch.org/20682

Thanks!


Frame 7: 645 bytes on wire (5160 bits), 645 bytes captured (5160 bits)
Ethernet II, Src: Cisco_76:c9:31 (00:16:c8:76:c9:31), Dst: Supermic_64:38:ff (00:30:48:64:38:ff)
Internet Protocol Version 4, Src: user_agent_ip (user_agent_ip), Dst: freeswtich_ip (freeswtich_ip)
User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
Session Initiation Protocol
    Request-Line: REGISTER sip:enterprise.freeswitch.org:5060 SIP/2.0
        Method: REGISTER
        Request-URI: sip:enterprise.freeswitch.org:5060
        [Resent Packet: False]
    Message Header
        Via: SIP/2.0/UDP user_agent_ip;branch=z9hG4bK007ed7b3fda035653
            Transport: UDP
            Sent-by Address: user_agent_ip
            Branch: z9hG4bK007ed7b3fda035653
        Max-Forwards: 70
        From: 081603006.enterprise <sip:081603006@enterprise.freeswitch.org:5060>;tag=a0ac7ed0e0
            SIP Display info: 081603006.enterprise
            SIP from address: sip:081603006@enterprise.freeswitch.org:5060
                SIP from address User Part: 081603006
                SIP from address Host Part: enterprise.freeswitch.org
                SIP from address Host Port: 5060
            SIP tag: a0ac7ed0e0
        To: 081603006.enterprise <sip:081603006@enterprise.freeswitch.org:5060>
            SIP Display info: 081603006.enterprise
            SIP to address: sip:081603006@enterprise.freeswitch.org:5060
                SIP to address User Part: 081603006
                SIP to address Host Part: enterprise.freeswitch.org
                SIP to address Host Port: 5060
        Call-ID: 9b78f5c9e810d200
        CSeq: 1385547784 REGISTER
            Sequence Number: 1385547784
            Method: REGISTER
        Allow:  INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, INFO
        Contact: 081603006.enterprise <sip:081603006@user_agent_ip:5060;transport=udp>;expires=3600
            SIP Display info: 081603006.enterprise
            Contact-URI: sip:081603006@user_agent_ip:5060;transport=udp
                Contactt-URI User Part: 081603006
                Contact-URI Host Part: user_agent_ip
                Contact-URI Host Port: 5060
            Contact parameter: transport=udp>
            Contact parameter: expires=3600
        Supported: path
        User-Agent: ARRIS-TM902S release v.7.10.145.SIP SN/001DCE73F07F
        Content-Length: 0

No.     Time        Source                Destination           Protocol Length Info
      8 153.860672  freeswtich_ip        user_agent_ip         SIP      751    Status: 401 Unauthorized    (0 bindings)

Frame 8: 751 bytes on wire (6008 bits), 751 bytes captured (6008 bits)
Ethernet II, Src: Supermic_64:38:ff (00:30:48:64:38:ff), Dst: Cisco_76:c9:31 (00:16:c8:76:c9:31)
Internet Protocol Version 4, Src: freeswtich_ip (freeswtich_ip), Dst: user_agent_ip (user_agent_ip)
User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
Session Initiation Protocol
    Status-Line: SIP/2.0 401 Unauthorized
        Status-Code: 401
        [Resent Packet: False]
        [Request Frame: 7]
        [Response Time (ms): 1]
    Message Header
        Via: SIP/2.0/UDP user_agent_ip;branch=z9hG4bK007ed7b3fda035653
            Transport: UDP
            Sent-by Address: user_agent_ip
            Branch: z9hG4bK007ed7b3fda035653
        From: 081603006.enterprise <sip:081603006@enterprise.freeswitch.org:5060>;tag=a0ac7ed0e0
            SIP Display info: 081603006.enterprise
            SIP from address: sip:081603006@enterprise.freeswitch.org:5060
                SIP from address User Part: 081603006
                SIP from address Host Part: enterprise.freeswitch.org
                SIP from address Host Port: 5060
            SIP tag: a0ac7ed0e0
        To: 081603006.enterprise <sip:081603006@enterprise.freeswitch.org:5060>;tag=2cr6m0BZBUUKg
            SIP Display info: 081603006.enterprise
            SIP to address: sip:081603006@enterprise.freeswitch.org:5060
                SIP to address User Part: 081603006
                SIP to address Host Part: enterprise.freeswitch.org
                SIP to address Host Port: 5060
            SIP tag: 2cr6m0BZBUUKg
        Call-ID: 9b78f5c9e810d200
        CSeq: 1385547784 REGISTER
            Sequence Number: 1385547784
            Method: REGISTER
        User-Agent: FreeSWITCH-mod_sofia/1.2.3+git~20121004T033301Z~94664868a8
        Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
        Supported: timer, precondition, path, replaces
        WWW-Authenticate: Digest realm="enterprise.freeswitch.org", nonce="140088b8-c23a-461e-abb0-2ceef4bb16f4", algorithm=MD5, qop="auth"
            Authentication Scheme: Digest
            realm="enterprise.freeswitch.org"
            nonce="140088b8-c23a-461e-abb0-2ceef4bb16f4"
            algorithm=MD5
            qop="auth"
        Content-Length: 0

No.     Time        Source                Destination           Protocol Length Info
      9 153.875842  user_agent_ip         freeswtich_ip        SIP      917    Request: REGISTER sip:enterprise.freeswitch.org:5060

Frame 9: 917 bytes on wire (7336 bits), 917 bytes captured (7336 bits)
Ethernet II, Src: Cisco_76:c9:31 (00:16:c8:76:c9:31), Dst: Supermic_64:38:ff (00:30:48:64:38:ff)
Internet Protocol Version 4, Src: user_agent_ip (user_agent_ip), Dst: freeswtich_ip (freeswtich_ip)
User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
Session Initiation Protocol
    Request-Line: REGISTER sip:enterprise.freeswitch.org:5060 SIP/2.0
        Method: REGISTER
        Request-URI: sip:enterprise.freeswitch.org:5060
        [Resent Packet: False]
    Message Header
        Via: SIP/2.0/UDP user_agent_ip;branch=z9hG4bK1cc3b9f75e01d9b85
            Transport: UDP
            Sent-by Address: user_agent_ip
            Branch: z9hG4bK1cc3b9f75e01d9b85
        Max-Forwards: 70
        From: 081603006.enterprise <sip:081603006@enterprise.freeswitch.org:5060>;tag=a0ac7ed0e0
            SIP Display info: 081603006.enterprise
            SIP from address: sip:081603006@enterprise.freeswitch.org:5060
                SIP from address User Part: 081603006
                SIP from address Host Part: enterprise.freeswitch.org
                SIP from address Host Port: 5060
            SIP tag: a0ac7ed0e0
        To: 081603006.enterprise <sip:081603006@enterprise.freeswitch.org:5060>
            SIP Display info: 081603006.enterprise
            SIP to address: sip:081603006@enterprise.freeswitch.org:5060
                SIP to address User Part: 081603006
                SIP to address Host Part: enterprise.freeswitch.org
                SIP to address Host Port: 5060
        Call-ID: 9b78f5c9e810d200
        CSeq: 1385547785 REGISTER
            Sequence Number: 1385547785
            Method: REGISTER
        Allow:  INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, INFO
        [truncated] Authorization: Digest username="081603006.enterprise",realm="enterprise.freeswitch.org",nonce="140088b8-c23a-461e-abb0-2ceef4bb16f4",uri="sip:enterprise.freeswitch.org:5060",response="c9fbce339bb5aa1137ea34bf190619ac",algorithm
            Authentication Scheme: Digest
            username="081603006.enterprise"
            realm="enterprise.freeswitch.org"
            nonce="140088b8-c23a-461e-abb0-2ceef4bb16f4"
            uri="sip:enterprise.freeswitch.org:5060"
            response="c9fbce339bb5aa1137ea34bf190619ac"
            algorithm=MD5
            qop=auth
            cnonce="41fb0f25"
            nc=00000001
        Contact: 081603006.enterprise <sip:081603006@user_agent_ip:5060;transport=udp>;expires=3600
            SIP Display info: 081603006.enterprise
            Contact-URI: sip:081603006@user_agent_ip:5060;transport=udp
                Contactt-URI User Part: 081603006
                Contact-URI Host Part: user_agent_ip
                Contact-URI Host Port: 5060
            Contact parameter: transport=udp>
            Contact parameter: expires=3600
        Supported: path
        User-Agent: ARRIS-TM902S release v.7.10.145.SIP SN/001DCE73F07F
        Content-Length: 0

No.     Time        Source                Destination           Protocol Length Info
     10 153.876474  freeswtich_ip        user_agent_ip         SIP      615    Status: 403 Forbidden    (0 bindings)

Frame 10: 615 bytes on wire (4920 bits), 615 bytes captured (4920 bits)
Ethernet II, Src: Supermic_64:38:ff (00:30:48:64:38:ff), Dst: Cisco_76:c9:31 (00:16:c8:76:c9:31)
Internet Protocol Version 4, Src: freeswtich_ip (freeswtich_ip), Dst: user_agent_ip (user_agent_ip)
User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
Session Initiation Protocol
    Status-Line: SIP/2.0 403 Forbidden
        Status-Code: 403
        [Resent Packet: False]
        [Request Frame: 9]
        [Response Time (ms): 0]
    Message Header
        Via: SIP/2.0/UDP user_agent_ip;branch=z9hG4bK1cc3b9f75e01d9b85
            Transport: UDP
            Sent-by Address: user_agent_ip
            Branch: z9hG4bK1cc3b9f75e01d9b85
        From: 081603006.enterprise <sip:081603006@enterprise.freeswitch.org:5060>;tag=a0ac7ed0e0
            SIP Display info: 081603006.enterprise
            SIP from address: sip:081603006@enterprise.freeswitch.org:5060
                SIP from address User Part: 081603006
                SIP from address Host Part: enterprise.freeswitch.org
                SIP from address Host Port: 5060
            SIP tag: a0ac7ed0e0
        To: 081603006.enterprise <sip:081603006@enterprise.freeswitch.org:5060>;tag=3NHZpUv283H6B
            SIP Display info: 081603006.enterprise
            SIP to address: sip:081603006@enterprise.freeswitch.org:5060
                SIP to address User Part: 081603006
                SIP to address Host Part: enterprise.freeswitch.org
                SIP to address Host Port: 5060
            SIP tag: 3NHZpUv283H6B
        Call-ID: 9b78f5c9e810d200
        CSeq: 1385547785 REGISTER
            Sequence Number: 1385547785
            Method: REGISTER
        User-Agent: FreeSWITCH-mod_sofia/1.2.3+git~20121004T033301Z~94664868a8
        Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
        Supported: timer, precondition, path, replaces
        Content-Length: 0





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