Bart,<div><br></div><div>Welcome to FreeSWITCH, the future of telephony! ;)</div><div><br></div><div>Okay, I want you to try something in your js. Everywhere that you see &quot;execute_extension&quot; I want you to replace those with &quot;transfer&quot;. Without seeing call traces I can&#39;t know for sure, but I&#39;m guessing that you are &quot;stuck in js&quot; because of the execute_extension. Check the wiki for an explanation of the difference between execute_extension and transfer. I&#39;m 99% sure that your IVR actions need to be transfers.</div>
<div><br></div><div>NOTE: a &quot;transfer&quot; in the dialplan is different than someone pressing the transfer key on their phone. I know it can be confusing, but you&#39;ll see the nuances if you stick with it long enough. Welcome to the wonderful world of telephony! </div>
<div><br></div><div>-MC</div><div><br><div class="gmail_quote">On Thu, Apr 28, 2011 at 8:08 AM,  <span dir="ltr">&lt;<a href="mailto:bogusmaster@o2.pl">bogusmaster@o2.pl</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
Hi all !<br>
<br>
I&#39;m a freeswitch newbie taking care of installation that I&#39;ve recently<br>
taken over from a colleague who left our company.<br>
Currently I&#39;m having a problem with transferring calls that went thru ivr<br>
menu.<br>
<br>
The call scenario looks like this: external number A calls our external<br>
number E. Then, in ivr menu it selects some option. After that A is<br>
connected with internal number I.<br>
When internal number I tries to transfer call from A to another internal<br>
number I2, call hangs up.<br>
<br>
If I turn the ivr off, as it is commented in the excerpt from<br>
/conf/dialplan/public/01_freephone_inbound.xml below, transferring calls<br>
works fine.<br>
<br>
    &lt;extension name=&quot;general_inbound&quot;&gt;<br>
      &lt;condition field=&quot;destination_number&quot;<br>
expression=&quot;^(freephone_XXXX_in)$&quot;&gt;<br>
        &lt;action application=&quot;info&quot;/&gt;<br>
        &lt;action application=&quot;transfer&quot; data=&quot;100 XML default&quot;/&gt;<br>
        &lt;!--action application=&quot;javascript&quot; data=&quot;simpleivr.js&quot;/--&gt;<br>
      &lt;/condition&gt;<br>
    &lt;/extension&gt;<br>
<br>
I attach my ivr script.<br>
<br>
Any hints would be very appreciated.<br>
<br>
Regards,<br>
Bart<br><font color="#888888">
<br>
<br>
-- <br>
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<br></blockquote></div><br></div>