Hello all,
 
The problem is solved, at least for my Polycoms.
 
The solution is to have "domain" variable (in vars.xml) set to the IP address of the profile that is used for phones registration (the default is ok if you have only one interface). Define the phone's registration and proxy servers to that address. You must use IP addresses and not DNS names.
 
                  Thanks to Anthony for his helpfull tips!  __Yehavi:

2010/2/19 Anthony Minessale <anthony.minessale@gmail.com>
go see my comments on that bug note.
be prepared to give us ssh access and call or irc so we can can see you reproducing it.

If you are not on the latest firmware on all the phones, we will not continue with this process.


 

On Fri, Feb 19, 2010 at 1:46 AM, Yehavi Bourvine <yehavi.bourvine@gmail.com> wrote:
A jira issue has been created: MODSOFIA-61.
 
                  Thanks, __Yehavi:

2010/2/19 Michael Jerris <mike@jerris.com>
If this issue is not already on jira could you please make sure it gets added?

Mike


On Feb 19, 2010, at 12:54 AM, Yehavi Bourvine <yehavi.bourvine@gmail.com> wrote:

Hello Gabe,
 
  As you can see - Brian is actively investigating it, so you can expect for some fix soon...
 
                       Regards, __Yehavi:

2010/2/19 Gabriel Kuri <gkuri@ieee.org>
>  When a call arrives, both ring; the one that did not answer gets only a
> cancel mesage without any further notification that the extension is in use
> by the other phone.

These are the same exact symptoms I posted about earlier this week,
with the Cisco SPA-5xx series phones. I still have yet to figure out
why this is happening, if you find out what's going on, please post
back the solution, I'd like to know the resolution.

Thanks,
Gabe



On Thu, Feb 18, 2010 at 9:01 PM, Yehavi Bourvine
> Thanks Brian. It now works better, but not fully (using 16659M).
>
> What happens is:
>
> When one of the Polycoms seize the line it is ok - the other phone gets
> notification and the extension status is "in use".
> When one of the Polycom phones initiates a call - all is ok:
>
> The other side sees that the extension is in use.
> When it is put to hold all phones who share this extension see it and can
> pick the call.
>

>
>                          Thanks! __Yehavi:
>
> 2010/2/17 Brian West <brian@freeswitch.org>
>>
>> Step 1. Enable manage-shared-appearance=true
>>
>> Step 2. Now in the phone's config Configure the phone as usually, set the
>> line shared and DO NOT set the third party name.
>>
>> Step 3. Reboot
>>
>> It should work.
>>
>> I wish someone that has this working would write some wiki docs these
>> threads about it not working are getting rather old when I know for a fact
>> they work fine.
>>
>> The gateway info missing is a gateway you have configured getting a
>> notify.  It has nothing to do with SCA.
>>
>> /b
>>
>> On Feb 17, 2010, at 9:00 AM, Yehavi Bourvine wrote:
>>
>> > .
>>
>>
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