That was it. Thanks Mike.

This test build was trunk and default configs. The problem is in the trunk vars.xml this line has been removed. I added this line back to vars.xml and the demo_ivr started working again.

<X-PRE-PROCESS cmd="set" data="sound_prefix=$${base_dir}/sounds/en/us/callie"/>

The IVR source must still require sound_prefix to be set (and does not use the new sounds_dir variable).

Thanks again,

Robert

From: Michael Jerris [mailto:mike@jerris.com]
Sent: Wednesday, February 10, 2010 9:34 PM
To: freeswitch-users@lists.freeswitch.org
Subject: Re: [Freeswitch-users] demo_ivr cannot find sound files viarelative paths

did you make any changes to the default configs? what is in your vars.xml related to sounds? the relative paths were always relative to that dir, did you make any changes to the sounds prefix ?

Mike

On Feb 10, 2010, at 11:57 PM, Michael Collins wrote:

If I read this log correctly it failed to find the "invalid entry" file but it did find the phrases just fine. Can you confirm the presence of this file:
/usr/local/freeswitch/sounds/en/us/callie/ivr/8000/ivr-that_was_an_invalid_entry.wav

(It looks like this call is at 8kHz so that's where I'm assuming FS is looking to find the sound file...)

-MC

On Wed, Feb 10, 2010 at 10:50 AM, Robert Hadley <robert.hadley@teotech.com> wrote:

Hi,

It appears a recent change (possibly the new sounds_dir variable or the new ivr_menu folder?) may have broken relative sound file paths in the IVR. I built a today’s trunk version and installed to the default location. Using the default conf files the demo_ivr cannot find files based on the relative paths specified in ivr_menus/demo_ivr.xml.

[root@TEO-UCM-T2 conf]# cat ivr_menus/demo_ivr.xml

<menu name="demo_ivr"

greet-long="phrase:demo_ivr_main_menu"

greet-short="phrase:demo_ivr_main_menu_short"

invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"

exit-sound="voicemail/vm-goodbye.wav"

2010-02-10 10:32:15.300337 [DEBUG] switch_ivr_menu.c:414 Executing IVR menu demo_ivr

2010-02-10 10:32:15.300337 [DEBUG] switch_ivr_play_say.c:118 No language specified - Using [en]

2010-02-10 10:32:15.300337 [DEBUG] switch_ivr_play_say.c:273 Handle play-file:[ivr/ivr-welcome_to_freeswitch.wav] (en:en)

2010-02-10 10:32:15.300337 [DEBUG] switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1 channels 20ms

2010-02-10 10:32:17.922147 [DEBUG] switch_ivr_play_say.c:1450 done playing file

2010-02-10 10:32:18.042149 [DEBUG] switch_ivr_play_say.c:273 Handle play-file:[ivr/ivr-this_ivr_will_let_you_test_features.wav] (en:en)

2010-02-10 10:32:18.042149 [DEBUG] switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1 channels 20ms

2010-02-10 10:32:19.962158 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800

2010-02-10 10:32:19.962158 [DEBUG] switch_ivr_play_say.c:1450 done playing file

2010-02-10 10:32:20.082156 [DEBUG] switch_ivr_menu.c:329 waiting for 3/4 digits t/o 2000

2010-02-10 10:32:20.120617 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:400

2010-02-10 10:32:20.442158 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800

2010-02-10 10:32:20.682162 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800

2010-02-10 10:32:20.682162 [DEBUG] switch_ivr_menu.c:376 digits '2222'

2010-02-10 10:32:20.682162 [DEBUG] switch_ivr_menu.c:470 action regex [2222] [/^(10[01][0-9])$/] [0]

2010-02-10 10:32:20.682162 [DEBUG] switch_ivr_menu.c:560 IVR menu 'demo_ivr' caught invalid input '2222'

2010-02-10 10:32:20.682162 [ERR] mod_sndfile.c:194 Error Opening File [/usr/local/freeswitch/sounds/ivr/ivr-that_was_an_invalid_entry.wav] [System error : No such file or directory.]

2010-02-10 10:32:21.701505 [DEBUG] switch_ivr_play_say.c:118 No language specified - Using [en]

2010-02-10 10:32:21.701505 [DEBUG] switch_ivr_play_say.c:273 Handle play-file:[silence_stream://1000] (en:en)

2010-02-10 10:32:21.701505 [DEBUG] switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1 channels 20ms

2010-02-10 10:32:22.700352 [DEBUG] switch_ivr_play_say.c:1450 done playing file