I tried this, still dec_count and inc_count are not same.

I got a difference of 14 between them. And i got exact 14error responses while transferring the call(looks like api hangup is not executing on bridge resulting in error(congestions etc)).

PFA as dec is less than inc(difference is 14).

Regards

Abbasi 

On Fri, 3 Jan 2020 at 12:14 AM, David Villasmil <david.villasmil.work@gmail.com> wrote:

Have you tried setting separate variables? I.e: increase  “conn” by 1 when connected and increase “disc” by 1 when disconnected.

This would help you see if race conditions are messing it up. To get the actual connected you’d simply subtract.

On Thu, 2 Jan 2020 at 18:45, Bilal Abbasi <bilaln018@gmail.com> wrote:

Can anyone help me out with this please.

Regards

Abbasi

On Wed, 1 Jan 2020 at 8:45 PM, Bilal Abbasi <bilaln018@gmail.com> wrote:

Hi Marruzelli,

I am doing exactly same for live calls stats, and those are working good. Its only issue when i do that on transfer calls.

Its not even 10CPS calls.

Regards

Abbasi

On Wed, 1 Jan 2020 at 8:24 PM, Giovanni Maruzzelli <gmaruzz@gmail.com> wrote:

you have probably race conditions

eg, more than one call modify same counter

maybe you want to keep a uniqe counter for each callid, and then sum them up ?

just first thoughts, maybe completely wrong

On Wed, Jan 1, 2020 at 3:17 PM Bilal Abbasi <bilaln018@gmail.com> wrote:

Hi Users,

I have a switch where people are calling and they press 1 to get transferred to client's DID.

I need to have stats for live total calls on my switch along with calls that are transferred(realtime stats).

I am doing following commands to get the live total calls.(basically increasing variable ${CampaignId}_live on getting call and on hangup i decrement that variable).

<action application="set" data="ignore=${memcache(increment ${CampaignId}_live 1)}"/>
<action application="set" data="api_hangup_hook=memcache decrement ${CampaignId}_live 1"/>

I am doing this while i transfer the calls to client's number(basically increasing variable ${CampaignId}_transfer on when somebody presses transfer button and on hangup i decrement that variable).

<action application="bridge" data="{api_hangup_hook='memcache decrement ${CampaignId}_transfer 1 both',ignore='${memcache(increment ${CampaignId}_transfer 1)}'transfer_trigger=1}sofia/external/${TransferTo}"/>

Now i have live calls stats coming correctly.

But in case of transfer calls, when i have low number of calls(like 3-4 calls) it works good, but when i have 50-60 calls the stats are not presented correctly(it does not increase/decrease memcache variable).

Can someone guide me how to do this in a better way?, or what mistake i am making in doing it.

Regards

Abbasi

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--

Sincerely,

Giovanni Maruzzelli
OpenTelecom.IT
cell: +39 347 266 56 18

_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

Professional FreeSWITCH Services
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Official FreeSWITCH Sites
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_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

Professional FreeSWITCH Services
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Official FreeSWITCH Sites
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--

Regards,

David Villasmil

email: david.villasmil.work@gmail.com

phone: +34669448337

_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

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