I have a Polycom-550 phone (version 3.2.3) which has a few lines registered on it. When a new call is dialled it usually seizes the first line, except one case. The possiblities are:

When you pickup the handset or press the speaker button - the first line is used.
When you dial the digits and then press "dial" or lift the handset the first line is used.
When you dial the digits and press the speaker button the phone behaves as follows:

A call is generated on the first line.
After getting "Trying" the call is cancelled by the phone.
The phone dials the number via the second extension.
All this process is done in a fraction of a second.

This happens on all our phones, so it seems like a configuration issue or some bug; I can't find any parameter that might control it.

BTW, we have call.stickyAutoLineSeize set to 1.

any idea?

Thanks, __Yehavi: