Hi all,
I'm implementing fifo.
I have registered my agents succesfully and drop a callerid in my queue.
The phones (agents) start to ring and show the correct callerid.
However the status I receive is from the caller and I expected this would be from the agents (the agent is being called and not the consumer).
The caller-callerid-number should be of the agent I believe?
Should I add something like fifo_orbit_exten or fifo_consumer_id ?
Regards Peter