Reported https://freeswitch.org/jira/browse/FS-9723

Best Regards
--
Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com



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The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.

On Tue, Nov 8, 2016 at 5:45 PM, Ítalo Rossi <italo@freeswitch.org> wrote:
Fila a JIRA with your configs and debug logs

On Tue, Nov 8, 2016 at 3:49 AM, Samir Doshi <samir.doshi@inextrix.com> wrote:
Hi, 

I tried with cc_outbound_announce variable but getting same result.  Not getting alert tone. 
Any other things should I look? 


Best Regards
--
Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com



Disclaimer:
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.

On Sun, Nov 6, 2016 at 3:30 PM, Samir Doshi <samir.doshi@inextrix.com> wrote:
Thanks. I will give a try and get back to you with result. 


Best Regards
--
Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com



Disclaimer:
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.

On Sat, Nov 5, 2016 at 1:31 AM, Ítalo Rossi <italo@freeswitch.org> wrote:
mod_callcenter.c:1776 Agent 8003 answered "Outbound Call" <D0820833573222> from queue agent8003@default (Recorded)

From this line you're using callback agents and the variable should be cc_outbound_announce instead of cc_warning_tone, this one is specific for uuid-standby agents

On Fri, Nov 4, 2016 at 3:36 PM, Samir Doshi <samir.doshi@inextrix.com> wrote:
Hi, 

We are doing impementation using mod_callcenter module by taking reference from documentation (https://freeswitch.org/confluence/display/FREESWITCH/mod_callcenter). So far everything works well except cc_warning_tone playback. We are never getting tone when some connect to agent.

Debug Logs : 

Log with sip debug + loglevel 9 : https://pastebin.freeswitch.org/view/ff793521

Any hint?


Best Regards
--
Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com



Disclaimer:
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.

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