Hi,

those 2 commands have nothing to do with each other.

list_users goes through the directory listing each configured user that can be used to register a sip device.

error/user_not_registered means that no sip device used the username to register with.

callcenter_config agent list lists the „agents“ defined in mod_callcenter.

They can be Available/Waiting even when their contact (the user/xxx thing) is not registered.

mod_callcenter agent != user

Hope this helps…or maybe i got your question wrong ?

Von: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] Im Auftrag von Jimmy Chang
Gesendet: Dienstag, 09. April 2013 06:56
An: freeswitch-users@lists.freeswitch.org
Betreff: [Freeswitch-users] get agent status

Hi,

I try to maintain the status(state) of the FS agents  from these two commands.
list_users
callcenter_config agent list

I'm confused with their results.
<list_users> says the agent is error/user_not_registered.
<callcenter_config agent list> says this agent is Available|Waiting.

Does this normal?
Should I change some other commands?

Thanks.
Jimmy