On Tue, Sep 13, 2016 at 8:58 PM, William Colls <william@williamcollsassoc.ca> wrote:

I am working with a Grandstream HT704 ATA device which has number
special functions built in eg Do Not Disturb, Suppress Outgoing Caller
ID Number, Enable/Disable Call waiting, - more than 20 in all.
Unfortunately, one of the codes is *98 which pays back the extension
number. In order for *98 to work for e-mail, I must disable all the call
features.

So my question- Is it generally considered best practice to disable the
functionality on all phones, and provide it through the dial plan so
that the codes will be consistent for all phones in the system, or let
the phones provide the features, even if they may vary from phone to phone?

Thanks for your time.

William.


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