No call forwarding in this case.
Is it possible one of the phones had call forwarding enabled?
On Oct 17, 2016 23:22, "William Colls" <william@williamcollsassoc.ca> wrote:
I have a small group defined in my set up. and normally it works as
expected (all phones ring at the same time).
The other day we had a case where an incoming call was not answered. The
caller was prompted to enter an "external access code", which of course
she didn't have.
What should have happened?
Is there a way that the group could be defined so that, if the call goes
unanswered, the call will be directed to voicemail?
Thanks for your time.
William.
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