Hello,

What version are you using? What's your OS? Is any virtualization around? Have you tried any other format (e.g. mp3 with mod_shout)?

Regards,

Alex

On Wed, Aug 15, 2018 at 2:23 AM, Caio Assis <caioebassis@hotmail.com> wrote:

Good afternoon, everyone.

I'm trying to use FreeSwitch's default record_session module to record my calls, but it records very poorly, the sound flickers, it's really not working for me. Is there an alternative module? Or maybe a configuration I can do to improve it.

The dialplan is the same as the documentation, except for the recording name and the variable media_bug_answer_req.

        <action application="set" data="RECORD_TITLE=Recording ${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/>

        <action application="set" data="RECORD_COPYRIGHT=(c) 2009"/>

        <action application="set" data="RECORD_SOFTWARE=FreeSwitch"/>

        <action application="set" data="RECORD_ARTIST=FreeSwitch"/>

        <action application="set" data="RECORD_COMMENT=FreeSwitch"/>

        <action application="set" data="RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}"/>

        <action application="set" data="RECORD_STEREO=true"/>

        <action application="set" data="media_bug_answer_req=true"/>

        <action application="record_session" data="$${recordings_dir}/${uuid}.wav"/>

Thanks.

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Alex Sibyakin | Support Engineer

FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045

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Website: https://www.FreeSWITCH.com

Need commercial support? Contact sales@freeswitch.com for details.

_________________________________________________________________________
Professional FreeSWITCH Services
sales@freeswitch.com
https://freeswitch.com

Official FreeSWITCH Sites
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https://cluecon.com

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