They are using just the standard username and password

Mel

On Sun, Sep 9, 2012 at 1:18 AM, Chris Ferreira <chris@gonumina.com> wrote:
Where are your phones connecting from? Are they using domains in their authentication?



___________________
Mobile Reply

On Sep 8, 2012, at 10:12 PM, Melvin King <mkdutchman@gmail.com> wrote:

23.21.191.100 is the static address of the WAN side of the network that the freeswitch host is connected to.

STUN is turned off.

23.21.191.100 is set as the external_rtp_ip and external_sip_ip

Mel

On Sat, Sep 8, 2012 at 3:41 PM, Andrew Carrega <acarrega@vartel.com> wrote:
What do you have set for your external_rtp_ip and external_sip_ip??

From: Chris Ferreira [chris@gonumina.com]
Sent: Saturday, September 08, 2012 11:55 AM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Odd SIP user registration problem

See what that IP is 23.21.191.100.


It looks like this is a STUN Server issue on the Sip Phones.

___________________
Mobile Reply

On Sep 8, 2012, at 9:16 AM, Melvin King <mkdutchman@gmail.com> wrote:

Hello,
I've been beating my brains out for a while with this problem, I think I might need some help. I've been trying to set it up as a trimmed down to the max carrier grade SIP PBX.

Here's my setup

I'm using a amazon ec2 64 bit image with a public static IP for the host. (Inside a NAT)

ports opened from the outside are
TCP 5060
UDP 16384 - 32768

FreeSWITCH Version 1.2.0-rc2+git~20120731T213556Z~e97da8e20a (1.2.0-rc2; git at commit e97da8e20a

This is the relevant error message that I am getting, I cannot register any users at all, even though they're in the directory

2012-09-08 10:02:13.716511 [DEBUG] sofia_reg.c:1470 Send challenge for [1000@23.21.191.100]
2012-09-08 10:02:13.796513 [WARNING] sofia_reg.c:2442 Can't find user [1000@23.21.191.100]
You must define a domain called '23.21.191.100' in your directory and add a user with the id="1000" attribute
and you must configure your device to use the proper domain in it's authentication credentials.
2012-09-08 10:02:13.796513 [DEBUG] sofia_reg.c:1414 Send forbidden for [1000@23.21.191.100]
2012-09-08 10:02:13.896514 [DEBUG] sofia_reg.c:1470 Send challenge for [1000@23.21.191.100]
2012-09-08 10:02:13.976510 [WARNING] sofia.c:5199 Ping succeeded flowroute with code 200 - count -1/1/1, state UP
2012-09-08 10:02:13.996519 [WARNING] sofia_reg.c:2442 Can't find user [1000@23.21.191.100]
You must define a domain called '23.21.191.100' in your directory and add a user with the id="1000" attribute
and you must configure your device to use the proper domain in it's authentication credentials.
2012-09-08 10:02:13.996519 [DEBUG] sofia_reg.c:1414 Send forbidden for [1000@23.21.191.100]


Any insight would be greatly appreciated

Mel
_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
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http://wiki.freeswitch.org
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_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org


_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org