Apologies for a simple newbie question. Following examples in the first two FreeSWITCH books, have been able to set up a SIP gateway, register, and receive calls.

However I can't make calls. The dialplan is being entered, but 'hangs' at

switch_channel.c:1055 New Channel sofia/external/16475551212

a) The provider name is "babytel".

b) The dial plan bridge is to data="sofia/gateway/babytel/$1" (as per the books)

c) The provider xml file is in conf/sip_profiles/external (as per the books)

d) sofia status

Name: external::babytel

Type: gateway

State: REGED

Why is the bridge channel called "sofia/external/...."? And not "sofia/babytel/..."?

Why does sofia status show "external::<provider>" (the books just show the provider name)?

Can anyone explain why the bridge to the gateway does not occur?

Thank you,

Ian.