Hi
I am wondering the best way to go about putting the below service together:
Andy calls a number
Andy's call is bridged to Brad
Andy and Brad have conversation
Brad then puts Andy on hold via DTMF
Putting Andy on hold triggers a call to Carol
When Carol answers she will be bridged with Brad whilst Andy is on hold
Brad will then take Andy off hold via DTMF and all 3 will be connected
Brad then hangsup and Andy and Carol are left talking until either hangsup
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Thanks Matt