Hi all,

I am experiencing an IVR problem. Except the top menu, all other sub menu will not hang up after reached max invalid input or timeout limit. It will go back up upper menu. I want it to load the exit-sound and then hang the call when it reached max invalid input or timeout limit. Do you tell how to configure?

         <menu name="m800_ivr_submenu-m_ch"

                                greet-long="C:/FreeSWITCH/recordings/800-ivr-2nd-m.wav"

                                greet-short="C:/FreeSWITCH/recordings/greet-short-m.wav"

                        invalid-sound="ivr/ivr-that_was_an_invalid_entry-m.wav"

                        exit-sound="voicemail/vm-goodbye-m.wav"

                        timeout="5000"

                        max-failures="2">

                 <entry action="menu-exec-app" digits="1" param="playback C:/FreeSWITCH/recordings/800-ivr-announcement-m_ch.wav"/>

                 <entry action="menu-exec-app" digits="2" param="lua endcall-m.lua"/>           

         </menu>

Thanks

Raymond