Hi Michael,
I just solved the issue.
My ITSP set the max_forward header to a low number (5) so FS
dropped the packet in the nested IVR case (more than 5 transfers).
I have forced the max_forward header to a higher number (65).
Thanks
Carlo
Il 04/09/13 16.49, Michael Jerris ha scritto:
The useful error that should say why its doing this is truncated
from the snippet of log you posted. Can you post more log?
Hi All,
I have 2 IVR (ext 1200 and 1201) in
which I don't
use menu-sub action but
menu-app-exec with transfer.
(<entry
action="menu-exec-app"
digits="1" param="transfer
1201 XML domain"/>
I would
like to navigate the tree in
this
way:
external
phone (SIP Trunk) ->
IVR 1200 -> (option 1)
-> IVR 1201 ->
(option 1) -> extension
201.
But there
is a problem when IVR
1202
try to transfer
the call to
extension 201:
EXECUTE
sofia/external/<EXT_Number>@<ITSP>
bridge(user/201@domain)
[...]
2013-09-04
14:02:54.450559
[NOTICE]
switch_ivr_originate.c:2651
Cannot create
outgoing
channel of
type [user]
cause:
[EXCHANGE_ROUTING_ERROR]
2013-09-04
14:02:54.450559
[DEBUG]
switch_ivr_originate.c:3622
Originate
Resulted in
Error Cause:
25
[EXCHANGE_ROUTING_ERROR]
2013-09-04
14:02:54.450559
[INFO]
mod_dptools.c:3096
Originate
Failed.
Cause:
EXCHANGE_ROUTING_ERROR
It
is strange
because when I
navigate
the tree from
a local
extension,
all is fine
(ext
200 -> IVR
->
IVR -> ext
201).
What
could
be the
problem? Some
variable
should be set/unset?
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