Hi, How can we determine if a mod_dingaling profile is busy, i.e. in a call or locked somehow due to which it can not be deleted during a reload? Thank you. -- Muhammad Shahzad ----------------------------------- CISCO Rich Media Communication Specialist (CRMCS) CISCO Certified Network Associate (CCNA) Cell: +92 334 422 40 88 MSN: shari_786pk@hotmail.com Email: shaheryarkh@googlemail.com