[Freeswitch-dev] ACD/CallCenter
Hi, Is anyone doing work on ACD or CallCenter aided for open source/FS ? Jan
Thanks - worth a look, but can't find any downloads there yet. As for programming languages - I am totally convinced that we use more languages than we have developers :-) Jan _____ From: freeswitch-dev-bounces@lists.freeswitch.org [mailto:freeswitch-dev-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: 26. mai 2010 21:52 To: freeswitch-dev@lists.freeswitch.org Subject: Re: [Freeswitch-dev] ACD/CallCenter OpenACD /b On May 26, 2010, at 2:48 PM, Jan Berger wrote: Hi, Is anyone doing work on ACD or CallCenter aided for open source/FS ? Jan
On Wed, May 26, 2010 at 10:14:26PM +0200, Jan Berger wrote:
Thanks - worth a look, but can't find any downloads there yet.
I've been meaning to roll a release, but I never seem to get around to it. Git checkout is the way to go right now.
As for programming languages - I am totally convinced that we use more languages than we have developers :-)
Just picking the best tool for the job. ;) Andrew
Hi Andrew, Good your in here :) - that looks promising from the doc. I have a few questions. 1. What is the status on this work? 2. I can't find real-time statistics mentioned? 3. Do you have API describing the interaction between the ACD, Agent and FS or something like that? Jan -----Original Message----- From: freeswitch-dev-bounces@lists.freeswitch.org [mailto:freeswitch-dev-bounces@lists.freeswitch.org] On Behalf Of Andrew Thompson Sent: 26. mai 2010 22:19 To: freeswitch-dev@lists.freeswitch.org Subject: Re: [Freeswitch-dev] ACD/CallCenter On Wed, May 26, 2010 at 10:14:26PM +0200, Jan Berger wrote:
Thanks - worth a look, but can't find any downloads there yet.
I've been meaning to roll a release, but I never seem to get around to it. Git checkout is the way to go right now.
As for programming languages - I am totally convinced that we use more languages than we have developers :-)
Just picking the best tool for the job. ;) Andrew _______________________________________________ FreeSWITCH-dev mailing list FreeSWITCH-dev@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-dev UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-dev http://www.freeswitch.org
I found that interestng and had tried that before, but didn't figure out how to connect to FS though I have some other projects working well with Erlang and FreeSWITCH. Will try more when I have time. 2010/5/27 Jan Berger <jan.berger@video24.no>:
Hi Andrew,
Good your in here :) - that looks promising from the doc.
I have a few questions.
1. What is the status on this work? 2. I can't find real-time statistics mentioned? 3. Do you have API describing the interaction between the ACD, Agent and FS or something like that?
Jan
-----Original Message----- From: freeswitch-dev-bounces@lists.freeswitch.org [mailto:freeswitch-dev-bounces@lists.freeswitch.org] On Behalf Of Andrew Thompson Sent: 26. mai 2010 22:19 To: freeswitch-dev@lists.freeswitch.org Subject: Re: [Freeswitch-dev] ACD/CallCenter
On Wed, May 26, 2010 at 10:14:26PM +0200, Jan Berger wrote:
Thanks - worth a look, but can't find any downloads there yet.
I've been meaning to roll a release, but I never seem to get around to it. Git checkout is the way to go right now.
As for programming languages - I am totally convinced that we use more languages than we have developers :-)
Just picking the best tool for the job. ;)
Andrew
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On Wed, May 26, 2010 at 3:52 PM, Brian West <brian@freeswitch.org> wrote:
OpenACD
Discussion http://groups.google.com/group/openacd
participants (5)
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Andrew Thompson
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Brian West
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Douglas Hubler
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Jan Berger
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Seven Du