http://signalwire.community/

On Tue, Apr 28, 2020 at 4:22 AM Dave Taht <dave.taht@gmail.com> wrote:
Is there a more active freeswitch list or forum or place where
development is more often discussed. irc? slack? what?

On Sat, Apr 25, 2020 at 9:09 AM Alexander Haugg <Alexander.Haugg@c4b.de> wrote:
>
> Hi,
>
>
>
> The properties “max-wait-time“ and “max-wait-time-with-no-agent” have no effect.
>
>
>
> If the delay is reached, I get the correct debug logs but without an effect.
>
> CLI output for the “max-wait-time-with-no-agent” time reached (every 500ms):
>
> 2020-04-25 16:29:40.907298 [DEBUG] mod_callcenter.c:2818 Member 170 <+4989840798170> in queue 'myQueue' reached max wait of 60 sec. with no agent plus join grace period of 5 sec.
>
>
>
> Is it possible, we need the following condition in the ‘cc_member_thread_run’ function in the mod_callcenter.cs
>
> if (switch_channel_test_flag(channel, CF_BREAK)) {
>
>        switch_channel_clear_flag(channel, CF_BREAK);
>
>        break;
>
> }
>
> At the moment, der CF_BREAK will set, but not tested.
>
>
>
> my config is:
>
>
>
> <queue name="myQueue">
>
>   <param name="strategy" value="agent-with-least-talk-time" />
>
>   <param name="max-wait-time" value="300" />
>
>   <param name="max-wait-time-with-no-agent" value="60" />
>
>   <param name="max-wait-time-with-no-agent-time-reached" value="5" />
>
>   <param name="tier-rule-wait-second" value="300" />
>
>   <param name="discard-abandoned-after" value="60" />
>
>   <param name="announce-frequency" value="0" />
>
>   <param name="announce-sound" value="" />
>
>   <param name="moh-sound" value="local_stream://moh" />
>
>   <param name="time-base-score" value="system" />
>
>   <param name="tier-rules-apply" value="false" />
>
>   <param name="tier-rule-wait-multiply-level" value="true" />
>
>   <param name="tier-rule-no-agent-no-wait" value="false" />
>
>   <param name="abandoned-resume-allowed" value="false" />
>
> </queue>
>
>
>
> If I’m right, I’ll open a Jira ticket and add a possible solution.
>
>
>
> Thanks a lot,
>
> Alex
>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time https://signalwire.community
>
> Professional FreeSWITCH Services
> sales@freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-dev mailing list
> FreeSWITCH-dev@lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-dev
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-dev
> https://freeswitch.com



--
Make Music, Not War

Dave Täht
CTO, TekLibre, LLC
http://www.teklibre.com
Tel: 1-831-435-0729

_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

Professional FreeSWITCH Services
sales@freeswitch.com
https://freeswitch.com

Official FreeSWITCH Sites
https://freeswitch.com/oss
https://freeswitch.org/confluence
https://cluecon.com

FreeSWITCH-dev mailing list
FreeSWITCH-dev@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-dev
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-dev
https://freeswitch.com


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