On Apr 28, 2020, at 2:17 AM, Seven Du <dujinfang@gmail.com> wrote:On Tue, Apr 28, 2020 at 4:22 AM Dave Taht <dave.taht@gmail.com> wrote:Is there a more active freeswitch list or forum or place where
development is more often discussed. irc? slack? what?
On Sat, Apr 25, 2020 at 9:09 AM Alexander Haugg <Alexander.Haugg@c4b.de> wrote:
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> Hi,
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> The properties “max-wait-time“ and “max-wait-time-with-no-agent” have no effect.
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> If the delay is reached, I get the correct debug logs but without an effect.
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> CLI output for the “max-wait-time-with-no-agent” time reached (every 500ms):
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> 2020-04-25 16:29:40.907298 [DEBUG] mod_callcenter.c:2818 Member 170 <+4989840798170> in queue 'myQueue' reached max wait of 60 sec. with no agent plus join grace period of 5 sec.
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>
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> Is it possible, we need the following condition in the ‘cc_member_thread_run’ function in the mod_callcenter.cs
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> if (switch_channel_test_flag(channel, CF_BREAK)) {
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> switch_channel_clear_flag(channel, CF_BREAK);
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> break;
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> }
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> At the moment, der CF_BREAK will set, but not tested.
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>
>
> my config is:
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> <queue name="myQueue">
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> <param name="strategy" value="agent-with-least-talk-time" />
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> <param name="max-wait-time" value="300" />
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> <param name="max-wait-time-with-no-agent" value="60" />
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> <param name="max-wait-time-with-no-agent-time-reached" value="5" />
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> <param name="tier-rule-wait-second" value="300" />
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> <param name="discard-abandoned-after" value="60" />
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> <param name="announce-frequency" value="0" />
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> <param name="announce-sound" value="" />
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> <param name="moh-sound" value="local_stream://moh" />
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> <param name="time-base-score" value="system" />
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> <param name="tier-rules-apply" value="false" />
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> <param name="tier-rule-wait-multiply-level" value="true" />
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> <param name="tier-rule-no-agent-no-wait" value="false" />
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> <param name="abandoned-resume-allowed" value="false" />
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> </queue>
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> If I’m right, I’ll open a Jira ticket and add a possible solution.
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> Thanks a lot,
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> Alex
>