Freeswitch has very large user community accessible through its mailing lists as well as official consultancy services provided by its original developers at signalwire.com.

I, myself have been working in various Freeswitch based products and services for over 12 years and can assist if you prefer paid consultancy services.

Generally speaking, if time & confidentiality permits, you can share your technical problems in user mailing list and get almost instant response from multiple experts for free which offers much more flexible solutions then hiring a single paid expert.

For example, for RTP issue you mentioned, can you share sip trace at problematic endpoint (customer PABX in this case)?


Thank you.

--
Muhammad Shahzad Shafi
Burraq Technologies UG
Frankfurt, Germany
Tel: +49 176 24 73 85 20



On Mon, 29 Jun 2020, 19:59 Andy Newlands, <andynewlands@gmail.com> wrote:
We are using Freeswitch as the core of our UK-based SIP platform, which connects with main carriers in the UK, and have a couple of issues which we have been unable to properly resolve ourselves.  We are now seeking a Freeswitch expert who can assist in achieving resolution, on a consultancy/contract basis.

Where is the most appropriate place to find suitably qualified experts, with proven track-records and endorsements?

Layout is basically PSTN_CARRIER<->FS<-->CUSTOMER_PBX
(there are also proxies and FS-based SBCs (Kamailio))

At high-level, the issues are:

  • Loss of RTP when a call is transferred or diverted by the CUSTOMER_PBX
  • Attempting to transfer a call from the CUSTOMER_PBX can result in ringback continuing, after the transfer-to endpoint answers (again, no RTP).
  • Behaviour varies depending on which PSTN_CARRIER calls are routed through (we have multiple interconnects)
  • We can see nothing obviously wrong in the call traces.
Thank you

Kind regards,

Andy
_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

Professional FreeSWITCH Services
sales@freeswitch.com
https://freeswitch.com

Official FreeSWITCH Sites
https://freeswitch.com/oss
https://freeswitch.org/confluence
https://cluecon.com

FreeSWITCH-dev mailing list
FreeSWITCH-dev@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-dev
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-dev
https://freeswitch.com