<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle22
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:1242177642;
mso-list-type:hybrid;
mso-list-template-ids:1741991244 1732517832 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l0:level1
{mso-level-start-at:0;
mso-level-number-format:bullet;
mso-level-style-link:botelist;
mso-level-text:-;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:40.5pt;
text-indent:-.25in;
font-family:"Calibri",sans-serif;
mso-fareast-font-family:"Times New Roman";
mso-bidi-font-family:"Times New Roman";}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:76.5pt;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:112.5pt;
text-indent:-.25in;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:148.5pt;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:184.5pt;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:220.5pt;
text-indent:-.25in;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:256.5pt;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:292.5pt;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:328.5pt;
text-indent:-.25in;
font-family:Wingdings;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>I think problem #1 is that the endpoints are not registered. Can you place a successful individual call to the desired extension(s)?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have used group call with SIP extensions in the past, but those identifiers look a lot more GUID than your typical phone number, so if you’re using Verto or something else that might be the difference?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Bote <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Craig Malton<br><b>Sent:</b> Saturday, 12 March, 2022 03:02<br><b>To:</b> freeswitch-users@lists.freeswitch.org<br><b>Subject:</b> [Freeswitch-users] I can't get group_call to work<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-GB>Good morning!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>I am using xml_curl to retrieve both the directory and the dialplan from an internal API and backend database – No problems there.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>I have two extensions in the directory (a manager extension and a rep extension).<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>The manager extension should dial 1, which is the “test-group-call” extension and I am simply trying to use the group_call method in order to make a call/bridge to all “reps” in the “reps” group.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>It’s not working at all.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>On the cli, I see:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>"[WARNING] mod_commands.c:1058 Can't find user [@<MYDOMAIN>]"<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>and<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>"error/NO_ROUTE_DESTINATION" <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>Furthermore, if I use the list_users command, it complains that users are not registered (in fact, there are no other details whatsoever!)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>Please can someone tell me what I’ve messed up on?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>DIRECTORY:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><document type="freeswitch/xml"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <section name="directory"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <domain name="<MYDOMAIN>"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </span><span lang=IT><users><o:p></o:p></span></p><p class=MsoNormal><span lang=IT> <user id="d13e8070-9875-11ec-b393-fa163e1882b0"><o:p></o:p></span></p><p class=MsoNormal><span lang=IT> </span><span lang=EN-GB><params><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <param name="dial-string" value="{presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </span><span lang=IT><param name="password" value="d13e8070-9875-11ec-b393-fa163e1882b0"/><o:p></o:p></span></p><p class=MsoNormal><span lang=IT> </span><span lang=EN-GB></params><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <variables><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <variable name="user_context" value="reps"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <variable name="effective_caller_id_name" value="Craig M (Rep)"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <variable name="effective_caller_id_number" value="d13e8070-9875-11ec-b393-fa163e1882b0"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <variable name="callgroup" value="reps"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </span><span lang=IT></variables><o:p></o:p></span></p><p class=MsoNormal><span lang=IT> </user><o:p></o:p></span></p><p class=MsoNormal><span lang=IT> <user id="d13e9a48-9875-11ec-b393-fa163e1882b1"><o:p></o:p></span></p><p class=MsoNormal><span lang=IT> </span><span lang=EN-GB><params><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <param name="dial-string" value="{presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </span><span lang=IT><param name="password" value="d13e9a48-9875-11ec-b393-fa163e1882b1"/><o:p></o:p></span></p><p class=MsoNormal><span lang=IT> </span><span lang=EN-GB></params><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <variables><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <variable name="user_context" value="managers"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <variable name="effective_caller_id_name" value="Craig M (Manager)"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <variable name="effective_caller_id_number" value="d13e9a48-9875-11ec-b393-fa163e1882b1"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <variable name="callgroup" value="managers"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </variables><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </user><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </users><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <groups><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <group name="reps"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <users><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <user name="d13e8070-9875-11ec-b393-fa163e1882b0" type="pointer"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </users><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </group><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <group name="managers"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <users><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <user name="d13e9a48-9875-11ec-b393-fa163e1882b1" type="pointer"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </span><span lang=FR></users><o:p></o:p></span></p><p class=MsoNormal><span lang=FR> </group><o:p></o:p></span></p><p class=MsoNormal><span lang=FR> </groups><o:p></o:p></span></p><p class=MsoNormal><span lang=FR> </domain><o:p></o:p></span></p><p class=MsoNormal><span lang=FR> </section><o:p></o:p></span></p><p class=MsoNormal><span lang=FR></document><o:p></o:p></span></p><p class=MsoNormal><span lang=FR><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>DIALPLAN:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><document type="freeswitch/xml"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <section name="dialplan"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <context name="managers"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <extension name="test-group-call"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <condition field="destination_number" expression="^1$"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> <action application="bridge" data="${group_call(reps@<MYDOMAIN>)}"/><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </condition><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </extension><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </context><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </section><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB></document><o:p></o:p></span></p></div></body></html>