<div dir="ltr">Where did you download the binary from?<div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Sep 7, 2021 at 1:36 PM Matthew Grooms <<a href="mailto:matthew@brightfire.net">matthew@brightfire.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">

  
  <div>
    <p>As I mentioned in the orginal email, I'm on ...</p>
    <p>CentOS Linux release 7.9.2009 (Core)<br>
      <br>
      3 years ago? The license I'm trying to use was purchased and
      activated 5 days ago on Sept 2nd 2021.</p>
    <p>-Matthew<br>
    </p>
    <div>On 9/7/2021 1:33 PM, Brian West wrote:<br>
    </div>
    <blockquote type="cite">
      
      <div dir="ltr">What distro are you on? if you upgrade and start
        the license server and you see it NOT say it found licenses
        chances are you need to re-activate your license as they'll be
        signed with a new key, which took place almost three years ago
        at this point.
        <div><br>
        </div>
        <div>/b</div>
        <div><br>
        </div>
      </div>
      <br>
      <div class="gmail_quote">
        <div dir="ltr" class="gmail_attr">On Tue, Sep 7, 2021 at 1:29 PM
          Matthew Grooms <<a href="mailto:matthew@brightfire.net" target="_blank">matthew@brightfire.net</a>> wrote:<br>
        </div>
        <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
          <div>
            <p>I installed the most recent version of the commercial
              modules that I could find. Can you please point me to the
              location that I should be using? Also, can you point me at
              documentation that discusses the reactivation procedure?</p>
            <p>-Matthew<br>
            </p>
            <div>On 9/7/2021 1:21 PM, Brian West wrote:<br>
            </div>
            <blockquote type="cite">
              <div dir="ltr">Matthew,
                <div><br>
                </div>
                <div>Have you downloaded the latest binary and done a
                  reactivation?</div>
                <div><br>
                </div>
                <div>/b</div>
                <div><br>
                </div>
              </div>
              <br>
              <div class="gmail_quote">
                <div dir="ltr" class="gmail_attr">On Tue, Sep 7, 2021 at
                  1:13 PM Matthew Grooms <<a href="mailto:matthew@brightfire.net" target="_blank">matthew@brightfire.net</a>>
                  wrote:<br>
                </div>
                <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">I'm trying to use a
                  commercial AMD license I just acquired for a server <br>
                  and it doesn't work. Both freeswitch and the license
                  server are running <br>
                  but freeswitch complains about not being able to
                  contact the license <br>
                  server when I run amd_info ...<br>
                  <br>
                  root     25644  0.5  0.7 1256492 29580 ?       S<l 
                  11:38 0:01 <br>
                  /usr/local/freeswitch/bin/freeswitch -nc<br>
                  freeswi+ 25733  0.0  0.0  11056  1060 ?        S<s 
                  11:38 0:00 <br>
                  freeswitch_licence_server<br>
                  <br>
                  freeswitch@...> amd_info<br>
                  Can't contact licence server.<br>
                  <br>
                  If I kill the freeswitch_licence_server and launch it
                  manually, I get <br>
                  this message instead ...<br>
                  <br>
                  freeswitch@...> amd_info<br>
                  Unrecognised resource AMD/0<br>
                  Can't contact licence server.<br>
                  <br>
                  [root@... mgrooms]# uname -a<br>
                  Linux <a href="http://voip-dev.cn.bf" rel="noreferrer" target="_blank">voip-dev.cn.bf</a>
                  3.10.0-1160.36.2.el7.x86_64 #1 SMP Wed Jul 21 <br>
                  11:57:15 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux<br>
                  <br>
                  [root@... mgrooms]# cat /etc/redhat-release<br>
                  CentOS Linux release 7.9.2009 (Core)<br>
                  <br>
                  I'm running this host with both both selinux and
                  firewall disabled. I <br>
                  also contacted supprt@ signalwire but no one is
                  responding. Is the <br>
                  product I just purchased still supported?<br>
                  <br>
                  -Matthew<br>
                  <br>
                  <br>
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                  <a href="https://freeswitch.com" rel="noreferrer" target="_blank">https://freeswitch.com</a></blockquote>
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                                        <p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">Brian West | Co-founder and Developer</font></span></p>
                                        <p style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">Need Commercial support? email <a href="mailto:sales@freeswitch.com" target="_blank">sales@freeswitch.com</a> </font></span></p>
                                        <p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">FreeSWITCH Solutions | <a href="https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g" style="color:rgb(17,85,204)" target="_blank">17345 Civic Drive #2531 Brookfield, WI 53045</a></font></span></p>
                                        <p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><font color="#000000"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Email: </span><span style="color:rgb(17,85,204);font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="mailto:brian@freeswitch.com" target="_blank">brian@freeswitch.com</a></span></font></p>
                                        <p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">Mobile: <span title="Call with Google Voice">918-424-9378</span></font></span></p>
                                        <p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><font color="#000000"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Website: </span><a href="https://www.freeswitch.com/" style="color:rgb(17,85,204)" target="_blank"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">https://www.FreeSWITCH.com</span></a></font></p>
                                        <p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;font-size:9pt;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><a href="https://www.facebook.com/freeswitch" target="_blank"><img alt="https://www.facebook.com/signalwireinc?src=email" src="https://lh6.googleusercontent.com/AYfRoSNaDNtMPRMevPn_GqcVEMd5NDRFi0GlluGUWzV6I5TAY_3T2-Tt0IuIXeUtEdYsgNsM8DOYKRKhjmrG_-n2Ga-LCnoNk46sO8VyEma1sBFYdiGJcLRUvkrD1CYHN79qimeg" style="border: none;" width="31" height="31"></a> </span><span style="background-color:transparent;font-size:9pt;font-family:Tahoma;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><a href="https://twitter.com/freeswitch" target="_blank"><img alt="https://twitter.com/freeswitch" src="https://lh3.googleusercontent.com/W4SqXyybH2qdAozvtoKjcz736qOjk9LHDwldvs1ahc-WVU0putVMSsUH474KDrJ32jsqi6JDjyUWxqeEkN5I1xSlC5ShYrd1b8NIMUkDzDrtbWQfa6A_90UcygqesBtRLgeFirKa" style="border: none;" width="31" height="31"></a></span><br>
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            </blockquote>
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        </blockquote>
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                                <p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">Brian West | Co-founder and Developer</font></span></p>
                                <p style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">Need Commercial support? email <a href="mailto:sales@freeswitch.com" target="_blank">sales@freeswitch.com</a> </font></span></p>
                                <p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">FreeSWITCH Solutions | <a href="https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g" style="color:rgb(17,85,204)" target="_blank">17345 Civic Drive #2531 Brookfield, WI 53045</a></font></span></p>
                                <p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><font color="#000000"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Email: </span><span style="color:rgb(17,85,204);font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="mailto:brian@freeswitch.com" target="_blank">brian@freeswitch.com</a></span></font></p>
                                <p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">Mobile: <span title="Call with Google Voice">918-424-9378</span></font></span></p>
                                <p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><font color="#000000"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Website: </span><a href="https://www.freeswitch.com/" style="color:rgb(17,85,204)" target="_blank"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">https://www.FreeSWITCH.com</span></a></font></p>
                                <p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;font-size:9pt;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><a href="https://www.facebook.com/freeswitch" target="_blank"><img alt="https://www.facebook.com/signalwireinc?src=email" src="https://lh6.googleusercontent.com/AYfRoSNaDNtMPRMevPn_GqcVEMd5NDRFi0GlluGUWzV6I5TAY_3T2-Tt0IuIXeUtEdYsgNsM8DOYKRKhjmrG_-n2Ga-LCnoNk46sO8VyEma1sBFYdiGJcLRUvkrD1CYHN79qimeg" style="border: none;" width="31" height="31"></a> </span><span style="background-color:transparent;font-size:9pt;font-family:Tahoma;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><a href="https://twitter.com/freeswitch" target="_blank"><img alt="https://twitter.com/freeswitch" src="https://lh3.googleusercontent.com/W4SqXyybH2qdAozvtoKjcz736qOjk9LHDwldvs1ahc-WVU0putVMSsUH474KDrJ32jsqi6JDjyUWxqeEkN5I1xSlC5ShYrd1b8NIMUkDzDrtbWQfa6A_90UcygqesBtRLgeFirKa" style="border: none;" width="31" height="31"></a></span><br>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="font-size:12.8px"><font color="#000000"><br></font></div><div style="font-size:12.8px"><p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">Brian West | Co-founder and Developer</font></span></p><p style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">Need Commercial support? email <a href="mailto:sales@freeswitch.com" target="_blank">sales@freeswitch.com</a> </font></span></p><p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">FreeSWITCH Solutions | <a href="https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g" style="color:rgb(17,85,204)" target="_blank">17345 Civic Drive #2531 Brookfield, WI 53045</a></font></span></p><p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><font color="#000000"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Email: </span><span style="color:rgb(17,85,204);font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="mailto:brian@freeswitch.com" target="_blank">brian@freeswitch.com</a></span></font></p><p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">Mobile: <span title="Call with Google Voice">918-424-9378</span></font></span></p><p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><font color="#000000"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Website: </span><a href="https://www.freeswitch.com/" style="color:rgb(17,85,204)" target="_blank"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">https://www.FreeSWITCH.com</span></a></font></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;font-size:9pt;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><a href="https://www.facebook.com/freeswitch" target="_blank"><img alt="https://www.facebook.com/signalwireinc?src=email" src="https://lh6.googleusercontent.com/AYfRoSNaDNtMPRMevPn_GqcVEMd5NDRFi0GlluGUWzV6I5TAY_3T2-Tt0IuIXeUtEdYsgNsM8DOYKRKhjmrG_-n2Ga-LCnoNk46sO8VyEma1sBFYdiGJcLRUvkrD1CYHN79qimeg" width="31" height="31" style="border: none;"></a> </span><span style="background-color:transparent;font-size:9pt;font-family:Tahoma;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><a href="https://twitter.com/freeswitch" target="_blank"><img alt="https://twitter.com/freeswitch" src="https://lh3.googleusercontent.com/W4SqXyybH2qdAozvtoKjcz736qOjk9LHDwldvs1ahc-WVU0putVMSsUH474KDrJ32jsqi6JDjyUWxqeEkN5I1xSlC5ShYrd1b8NIMUkDzDrtbWQfa6A_90UcygqesBtRLgeFirKa" width="31" height="31" style="border: none;"></a></span><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div>