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<div dir="ltr" data-setdir="false">Your FS received 503 from <span><span style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif;">216.53.4.1, what is <span><span style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif;">216.53.4.1?</span></span></span></span></div><div dir="ltr" data-setdir="false"><span><span style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"><span><span style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"><br></span></span></span></span></div><div dir="ltr" data-setdir="false"><span><span style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"><span><span style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif;">Best regards,</span></span></span></span></div><div dir="ltr" data-setdir="false"><span><span style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"><span><span style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"><br></span></span></span></span></div><div dir="ltr" data-setdir="false"><span><span style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"><span><span style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif;">/Kaiduan</span></span></span></span></div><div><br></div>
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On Sunday, December 13, 2020, 07:10:14 p.m. EST, Don Hawkins <hawkins@hawkinsegroup.com> wrote:
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<div><div id="yiv6304458272"><div><div dir="ltr">Here's the SIP trace. The only thing that catches my eye is the 503 Service Unavailable...<br clear="none"><br clear="none"><br clear="none">freeswitch@heg_sip> /exit<br clear="none">root@heg_sip:~# screen<br clear="none"> c=IN IP4 198.58.99.250<br clear="none">2020-12-14 00:04:16.141587 [DEBUG] switch_core_state_machine.c:621 (sofia/external/12145551212) State CONSUME_MEDIA going to sleep<br clear="none"> t=0 0<br clear="none"> m=audio 22602 RTP/AVP 0 8 102 101<br clear="none"> a=rtpmap:0 PCMU/8000<br clear="none"> a=rtpmap:8 PCMA/8000<br clear="none"> a=rtpmap:102 SPEEX/8000<br clear="none"> a=rtpmap:101 telephone-event/8000<br clear="none"> a=fmtp:101 0-16<br clear="none"> a=ptime:20<br clear="none"> ------------------------------------------------------------------------<br clear="none">2020-12-14 00:04:16.141587 [DEBUG] sofia.c:6933 Channel sofia/external/12145551212 entering state [calling][0]<br clear="none">recv 355 bytes from udp/[216.53.4.1]:5060 at 00:04:16.447428:<br clear="none"> ------------------------------------------------------------------------<br clear="none"> SIP/2.0 100 Trying<br clear="none"> Via: SIP/2.0/UDP 198.58.99.250:5080;branch=z9hG4bK9DQSS9r0QS78c;received=198.58.99.250;rport=5080<br clear="none"> From: "" <<a shape="rect" ymailto="mailto:sip%3A0000000000@198.58.99.250" href="mailto:sip%3A0000000000@198.58.99.250" target="_blank" rel="noreferrer noopener">sip:0000000000@198.58.99.250</a>>;tag=52X35SSgpQtrB<br clear="none"> To: <<a shape="rect" onclick="return window.theMainWindow.showLinkWarning(this)" href="http://sip:12145551212@216.53.4.1:5060" target="_blank" rel="noreferrer noopener">sip:12145551212@216.53.4.1:5060</a>><br clear="none"> Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f<br clear="none"> Contact: <sip:<a shape="rect" onclick="return window.theMainWindow.showLinkWarning(this)" href="http://216.53.4.1:5060" target="_blank" rel="noreferrer noopener">216.53.4.1:5060</a>><br clear="none"> CSeq: 29398336 INVITE<br clear="none"> Server: sbc_5<br clear="none"> Content-Length: 0<br clear="none"><br clear="none"> ------------------------------------------------------------------------<br clear="none">recv 419 bytes from udp/[216.53.4.1]:5060 at 00:04:16.501784:<br clear="none"> ------------------------------------------------------------------------<br clear="none"> SIP/2.0 503 Service Unavailable<br clear="none"> Via: SIP/2.0/UDP 198.58.99.250:5080;branch=z9hG4bK9DQSS9r0QS78c;received=198.58.99.250;rport=5080<br clear="none"> From: "" <<a shape="rect" ymailto="mailto:sip%3A0000000000@198.58.99.250" href="mailto:sip%3A0000000000@198.58.99.250" target="_blank" rel="noreferrer noopener">sip:0000000000@198.58.99.250</a>>;tag=52X35SSgpQtrB<br clear="none"> To: <<a shape="rect" onclick="return window.theMainWindow.showLinkWarning(this)" href="http://sip:12145551212@216.53.4.1:5060" target="_blank" rel="noreferrer noopener">sip:12145551212@216.53.4.1:5060</a>>;tag=sbcsipuas_1_C20736_20201213190416427_ucs02sb04<br clear="none"> Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f<br clear="none"> Contact: <sip:<a shape="rect" onclick="return window.theMainWindow.showLinkWarning(this)" href="http://216.53.4.1:5060" target="_blank" rel="noreferrer noopener">216.53.4.1:5060</a>><br clear="none"> CSeq: 29398336 INVITE<br clear="none"> Server: sbc_5<br clear="none"> Content-Length: 0<br clear="none"><br clear="none"> ------------------------------------------------------------------------<br clear="none">send 371 bytes to udp/[216.53.4.1]:5060 at 00:04:16.501891:<br clear="none"> ------------------------------------------------------------------------<br clear="none"> ACK <a shape="rect" onclick="return window.theMainWindow.showLinkWarning(this)" href="http://sip:12145551212@216.53.4.1:5060" target="_blank" rel="noreferrer noopener">sip:12145551212@216.53.4.1:5060</a> SIP/2.0<br clear="none"> Via: SIP/2.0/UDP 198.58.99.250:5080;rport;branch=z9hG4bK9DQSS9r0QS78c<br clear="none"> Max-Forwards: 70<br clear="none"> From: "" <<a shape="rect" ymailto="mailto:sip%3A0000000000@198.58.99.250" href="mailto:sip%3A0000000000@198.58.99.250" target="_blank" rel="noreferrer noopener">sip:0000000000@198.58.99.250</a>>;tag=52X35SSgpQtrB<br clear="none"> To: <<a shape="rect" onclick="return window.theMainWindow.showLinkWarning(this)" href="http://sip:12145551212@216.53.4.1:5060" target="_blank" rel="noreferrer noopener">sip:12145551212@216.53.4.1:5060</a>>;tag=sbcsipuas_1_C20736_20201213190416427_ucs02sb04<br clear="none"> Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f<br clear="none"> CSeq: 29398336 ACK<br clear="none"> Content-Length: 0<br clear="none"><br clear="none"> ------------------------------------------------------------------------<br clear="none">2020-12-14 00:04:16.241578 [DEBUG] sofia.c:6933 Channel sofia/external/12145551212 entering state [terminated][503]<br clear="none">2020-12-14 00:04:16.241578 [NOTICE] sofia.c:7961 Hangup sofia/external/12145551212 [CS_CONSUME_MEDIA] [NORMAL_TEMPORARY_FAILURE]<br clear="none">2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:543 (sofia/external/12145551212) Running State Change CS_HANGUP<br clear="none">2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:809 (sofia/external/12145551212) Callstate Change DOWN -> HANGUP<br clear="none">2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:811 (sofia/external/12145551212) State HANGUP<br clear="none">2020-12-14 00:04:16.241578 [DEBUG] mod_sofia.c:437 Channel sofia/external/12145551212 hanging up, cause: NORMAL_TEMPORARY_FAILURE<br clear="none">2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:60 sofia/external/12145551212 Standard HANGUP, cause: NORMAL_TEMPORARY_FAILURE<br clear="none">2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:811 (sofia/external/12145551212) State HANGUP going to sleep<br clear="none">2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:578 (sofia/external/12145551212) State Change CS_HANGUP -> CS_REPORTING<br clear="none">2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:543 (sofia/external/12145551212) Running State Change CS_REPORTING<br clear="none">2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:897 (sofia/external/12145551212) State REPORTING<br clear="none">2020-12-14 00:04:16.241578 [DEBUG] switch_ivr_originate.c:3750 Originate Resulted in Error Cause: 41 [NORMAL_TEMPORARY_FAILURE]<br clear="none"></div><br clear="none"><div class="yiv6304458272gmail_quote"><div class="yiv6304458272gmail_attr" dir="ltr">On Sun, Dec 13, 2020 at 5:13 PM David Villasmil <<a shape="rect" ymailto="mailto:david.villasmil.work@gmail.com" href="mailto:david.villasmil.work@gmail.com" target="_blank" rel="noreferrer noopener">david.villasmil.work@gmail.com</a>> wrote:<br clear="none"></div><blockquote class="yiv6304458272gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex;"><div><div><br clear="none"></div><div>console loglevel debug</div><div>sofia global siptrace on <- if you want to the traces</div></div><div><div><br clear="none"></div><div><div class="yiv6304458272gmail_quote"><div class="yiv6304458272gmail_attr" dir="ltr">On Sun, 13 Dec 2020 at 23:11, David Villasmil <<a shape="rect" ymailto="mailto:david.villasmil.work@gmail.com" href="mailto:david.villasmil.work@gmail.com" target="_blank" rel="noreferrer noopener">david.villasmil.work@gmail.com</a>> wrote:<br clear="none"></div><blockquote class="yiv6304458272gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex;"><div>What does the log say?</div><div><br clear="none"><div class="yiv6304458272gmail_quote"><div class="yiv6304458272gmail_attr" dir="ltr">On Sun, 13 Dec 2020 at 22:39, Don Hawkins <<a shape="rect" ymailto="mailto:hawkins@hawkinsegroup.com" href="mailto:hawkins@hawkinsegroup.com" target="_blank" rel="noreferrer noopener">hawkins@hawkinsegroup.com</a>> wrote:<br clear="none"></div><blockquote class="yiv6304458272gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex;"><div dir="ltr"><font style="color:rgb(0,0,0);">Hi everyone!<br clear="none"><br clear="none">Suddenly all outbound calls (ALL of our providers) are returning
NORMAL_TEMPORARY_FAILURE on our FS server. I've been working on this for roughly four hours so I wanted to reach out.<br clear="none"><br clear="none">It does seem that at least with one provider the calls are getting to their servers since they show as "Failed" in their management portal.<br clear="none"><br clear="none">We've changed nothing, suddenly origination just stopped working.<br clear="none"><br clear="none">sofia/gateway/<b>Provider</b>/12145551212%20&park()<br clear="none"></font><br clear="none">Any input is appreciated, I know it's something simple, just need to be guided in the right direction.<br clear="none"><br clear="none">Thanks!<br clear="none">Don<span></span></div>
_________________________________________________________________________<br clear="none">
<br clear="none">
The FreeSWITCH project is sponsored by SignalWire <a shape="rect" href="https://signalwire.com" target="_blank" rel="noreferrer noopener">https://signalwire.com</a><br clear="none">
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.<br clear="none">
Build your next product on our scalable cloud platform.<br clear="none">
<br clear="none">
Join our online community to chat in real time <a shape="rect" href="https://signalwire.community" target="_blank" rel="noreferrer noopener">https://signalwire.community</a><br clear="none">
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Professional FreeSWITCH Services<br clear="none">
<a shape="rect" ymailto="mailto:sales@freeswitch.com" href="mailto:sales@freeswitch.com" target="_blank" rel="noreferrer noopener">sales@freeswitch.com</a><br clear="none">
<a shape="rect" href="https://freeswitch.com" target="_blank" rel="noreferrer noopener">https://freeswitch.com</a><br clear="none">
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Official FreeSWITCH Sites<br clear="none">
<a shape="rect" href="https://freeswitch.com/oss" target="_blank" rel="noreferrer noopener">https://freeswitch.com/oss</a><br clear="none">
<a shape="rect" href="https://freeswitch.org/confluence" target="_blank" rel="noreferrer noopener">https://freeswitch.org/confluence</a><br clear="none">
<a shape="rect" href="https://cluecon.com" target="_blank" rel="noreferrer noopener">https://cluecon.com</a><br clear="none">
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FreeSWITCH-users mailing list<br clear="none">
<a shape="rect" ymailto="mailto:FreeSWITCH-users@lists.freeswitch.org" href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank" rel="noreferrer noopener">FreeSWITCH-users@lists.freeswitch.org</a><br clear="none">
<a shape="rect" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank" rel="noreferrer noopener">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br clear="none">
UNSUBSCRIBE:<a shape="rect" href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank" rel="noreferrer noopener">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br clear="none">
<a shape="rect" href="https://freeswitch.com" target="_blank" rel="noreferrer noopener">https://freeswitch.com</a></blockquote></div></div>-- <br clear="none"><div dir="ltr"><div dir="ltr"><div>Regards,</div><div><br clear="none"></div>David Villasmil<div>email: <a shape="rect" ymailto="mailto:david.villasmil.work@gmail.com" href="mailto:david.villasmil.work@gmail.com" target="_blank" rel="noreferrer noopener">david.villasmil.work@gmail.com</a></div><div>phone: +34669448337</div></div></div>
</blockquote></div></div>
</div>-- <br clear="none"><div dir="ltr"><div dir="ltr"><div>Regards,</div><div><br clear="none"></div>David Villasmil<div>email: <a shape="rect" ymailto="mailto:david.villasmil.work@gmail.com" href="mailto:david.villasmil.work@gmail.com" target="_blank" rel="noreferrer noopener">david.villasmil.work@gmail.com</a></div><div>phone: +34669448337</div></div></div>
_________________________________________________________________________<br clear="none">
<br clear="none">
The FreeSWITCH project is sponsored by SignalWire <a shape="rect" href="https://signalwire.com" target="_blank" rel="noreferrer noopener">https://signalwire.com</a><br clear="none">
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.<br clear="none">
Build your next product on our scalable cloud platform.<br clear="none">
<br clear="none">
Join our online community to chat in real time <a shape="rect" href="https://signalwire.community" target="_blank" rel="noreferrer noopener">https://signalwire.community</a><br clear="none">
<br clear="none">
Professional FreeSWITCH Services<br clear="none">
<a shape="rect" ymailto="mailto:sales@freeswitch.com" href="mailto:sales@freeswitch.com" target="_blank" rel="noreferrer noopener">sales@freeswitch.com</a><br clear="none">
<a shape="rect" href="https://freeswitch.com" target="_blank" rel="noreferrer noopener">https://freeswitch.com</a><br clear="none">
<br clear="none">
Official FreeSWITCH Sites<br clear="none">
<a shape="rect" href="https://freeswitch.com/oss" target="_blank" rel="noreferrer noopener">https://freeswitch.com/oss</a><br clear="none">
<a shape="rect" href="https://freeswitch.org/confluence" target="_blank" rel="noreferrer noopener">https://freeswitch.org/confluence</a><br clear="none">
<a shape="rect" href="https://cluecon.com" target="_blank" rel="noreferrer noopener">https://cluecon.com</a><br clear="none">
<br clear="none">
FreeSWITCH-users mailing list<br clear="none">
<a shape="rect" ymailto="mailto:FreeSWITCH-users@lists.freeswitch.org" href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank" rel="noreferrer noopener">FreeSWITCH-users@lists.freeswitch.org</a><br clear="none">
<a shape="rect" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank" rel="noreferrer noopener">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br clear="none">
UNSUBSCRIBE:<a shape="rect" href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank" rel="noreferrer noopener">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br clear="none">
<a shape="rect" href="https://freeswitch.com" target="_blank" rel="noreferrer noopener">https://freeswitch.com</a></blockquote></div><br clear="all"><div><br clear="none"></div>-- <br clear="none"><div class="yiv6304458272gmail_signature" dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div><img src="https://hawkinsegroup.com/images/colors/blue/logo.png" width="96" height="36"><br clear="none"></div><div dir="ltr"><span style="color:rgb(102,102,102);"><span><b><br clear="none">Sincerely,</b><div class="yiv6304458272yqt2037684526" id="yiv6304458272yqtfd11635"><br clear="none">Don Hawkins</div><br clear="none">CEO<br clear="none">Hawkins Enterprise Group LLC<br clear="none"><a shape="rect" href="https://hawkinsegroup.com" target="_blank" rel="noreferrer noopener">https://hawkinsegroup.com</a><br clear="none"><a shape="rect" href="http://zello.com" target="_blank" rel="noreferrer noopener">Zello PTT</a>: push2don<br clear="none"></span></span></div><div><span style="color:rgb(102,102,102);"><span>P: 469-214-5044<div class="yiv6304458272yqt2037684526" id="yiv6304458272yqtfd10101"><br clear="none"></div></span></span></div><div class="yiv6304458272yqt2037684526" id="yiv6304458272yqtfd90894"><div dir="ltr"><span style="color:rgb(102,102,102);"><span><a shape="rect" target="_blank" rel="noreferrer noopener"></a></span></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="yqt2037684526" id="yqtfd26510">_________________________________________________________________________<br clear="none"><br clear="none">The FreeSWITCH project is sponsored by SignalWire <a shape="rect" href="https://signalwire.com" target="_blank" rel="noreferrer noopener">https://signalwire.com</a><br clear="none">Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.<br clear="none">Build your next product on our scalable cloud platform.<br clear="none"><br clear="none">Join our online community to chat in real time <a shape="rect" href="https://signalwire.community" target="_blank" rel="noreferrer noopener">https://signalwire.community</a><br clear="none"><br clear="none">Professional FreeSWITCH Services<br clear="none"><a shape="rect" ymailto="mailto:sales@freeswitch.com" href="mailto:sales@freeswitch.com" target="_blank" rel="noreferrer noopener">sales@freeswitch.com</a><br clear="none"><a shape="rect" href="https://freeswitch.com" target="_blank" rel="noreferrer noopener">https://freeswitch.com</a><br clear="none"><br clear="none">Official FreeSWITCH Sites<br clear="none"><a shape="rect" href="https://freeswitch.com/oss" target="_blank" rel="noreferrer noopener">https://freeswitch.com/oss</a><br clear="none"><a shape="rect" href="https://freeswitch.org/confluence" target="_blank" rel="noreferrer noopener">https://freeswitch.org/confluence</a><br clear="none"><a shape="rect" href="https://cluecon.com" target="_blank" rel="noreferrer noopener">https://cluecon.com</a><br clear="none"><br clear="none">FreeSWITCH-users mailing list<br clear="none"><a shape="rect" ymailto="mailto:FreeSWITCH-users@lists.freeswitch.org" href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank" rel="noreferrer noopener">FreeSWITCH-users@lists.freeswitch.org</a><br clear="none"><a shape="rect" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank" rel="noreferrer noopener">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br clear="none">UNSUBSCRIBE:<a shape="rect" href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank" rel="noreferrer noopener">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br clear="none"><a shape="rect" href="https://freeswitch.com" target="_blank" rel="noreferrer noopener">https://freeswitch.com</a></div></div>
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