<div dir="ltr">Here's the SIP trace. The only thing that catches my eye is the 503 Service Unavailable...<br><br><br>freeswitch@heg_sip> /exit<br>root@heg_sip:~# screen<br> c=IN IP4 198.58.99.250<br>2020-12-14 00:04:16.141587 [DEBUG] switch_core_state_machine.c:621 (sofia/external/12145551212) State CONSUME_MEDIA going to sleep<br> t=0 0<br> m=audio 22602 RTP/AVP 0 8 102 101<br> a=rtpmap:0 PCMU/8000<br> a=rtpmap:8 PCMA/8000<br> a=rtpmap:102 SPEEX/8000<br> a=rtpmap:101 telephone-event/8000<br> a=fmtp:101 0-16<br> a=ptime:20<br> ------------------------------------------------------------------------<br>2020-12-14 00:04:16.141587 [DEBUG] sofia.c:6933 Channel sofia/external/12145551212 entering state [calling][0]<br>recv 355 bytes from udp/[216.53.4.1]:5060 at 00:04:16.447428:<br> ------------------------------------------------------------------------<br> SIP/2.0 100 Trying<br> Via: SIP/2.0/UDP 198.58.99.250:5080;branch=z9hG4bK9DQSS9r0QS78c;received=198.58.99.250;rport=5080<br> From: "" <<a href="mailto:sip%3A0000000000@198.58.99.250">sip:0000000000@198.58.99.250</a>>;tag=52X35SSgpQtrB<br> To: <<a href="http://sip:12145551212@216.53.4.1:5060">sip:12145551212@216.53.4.1:5060</a>><br> Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f<br> Contact: <sip:<a href="http://216.53.4.1:5060">216.53.4.1:5060</a>><br> CSeq: 29398336 INVITE<br> Server: sbc_5<br> Content-Length: 0<br><br> ------------------------------------------------------------------------<br>recv 419 bytes from udp/[216.53.4.1]:5060 at 00:04:16.501784:<br> ------------------------------------------------------------------------<br> SIP/2.0 503 Service Unavailable<br> Via: SIP/2.0/UDP 198.58.99.250:5080;branch=z9hG4bK9DQSS9r0QS78c;received=198.58.99.250;rport=5080<br> From: "" <<a href="mailto:sip%3A0000000000@198.58.99.250">sip:0000000000@198.58.99.250</a>>;tag=52X35SSgpQtrB<br> To: <<a href="http://sip:12145551212@216.53.4.1:5060">sip:12145551212@216.53.4.1:5060</a>>;tag=sbcsipuas_1_C20736_20201213190416427_ucs02sb04<br> Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f<br> Contact: <sip:<a href="http://216.53.4.1:5060">216.53.4.1:5060</a>><br> CSeq: 29398336 INVITE<br> Server: sbc_5<br> Content-Length: 0<br><br> ------------------------------------------------------------------------<br>send 371 bytes to udp/[216.53.4.1]:5060 at 00:04:16.501891:<br> ------------------------------------------------------------------------<br> ACK <a href="http://sip:12145551212@216.53.4.1:5060">sip:12145551212@216.53.4.1:5060</a> SIP/2.0<br> Via: SIP/2.0/UDP 198.58.99.250:5080;rport;branch=z9hG4bK9DQSS9r0QS78c<br> Max-Forwards: 70<br> From: "" <<a href="mailto:sip%3A0000000000@198.58.99.250">sip:0000000000@198.58.99.250</a>>;tag=52X35SSgpQtrB<br> To: <<a href="http://sip:12145551212@216.53.4.1:5060">sip:12145551212@216.53.4.1:5060</a>>;tag=sbcsipuas_1_C20736_20201213190416427_ucs02sb04<br> Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f<br> CSeq: 29398336 ACK<br> Content-Length: 0<br><br> ------------------------------------------------------------------------<br>2020-12-14 00:04:16.241578 [DEBUG] sofia.c:6933 Channel sofia/external/12145551212 entering state [terminated][503]<br>2020-12-14 00:04:16.241578 [NOTICE] sofia.c:7961 Hangup sofia/external/12145551212 [CS_CONSUME_MEDIA] [NORMAL_TEMPORARY_FAILURE]<br>2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:543 (sofia/external/12145551212) Running State Change CS_HANGUP<br>2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:809 (sofia/external/12145551212) Callstate Change DOWN -> HANGUP<br>2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:811 (sofia/external/12145551212) State HANGUP<br>2020-12-14 00:04:16.241578 [DEBUG] mod_sofia.c:437 Channel sofia/external/12145551212 hanging up, cause: NORMAL_TEMPORARY_FAILURE<br>2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:60 sofia/external/12145551212 Standard HANGUP, cause: NORMAL_TEMPORARY_FAILURE<br>2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:811 (sofia/external/12145551212) State HANGUP going to sleep<br>2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:578 (sofia/external/12145551212) State Change CS_HANGUP -> CS_REPORTING<br>2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:543 (sofia/external/12145551212) Running State Change CS_REPORTING<br>2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:897 (sofia/external/12145551212) State REPORTING<br>2020-12-14 00:04:16.241578 [DEBUG] switch_ivr_originate.c:3750 Originate Resulted in Error Cause: 41 [NORMAL_TEMPORARY_FAILURE]<br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Dec 13, 2020 at 5:13 PM David Villasmil <<a href="mailto:david.villasmil.work@gmail.com">david.villasmil.work@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div><br></div><div dir="auto">console loglevel debug</div><div dir="auto">sofia global siptrace on <- if you want to the traces</div></div><div><div dir="auto"><br></div><div dir="auto"><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr">On Sun, 13 Dec 2020 at 23:11, David Villasmil <<a href="mailto:david.villasmil.work@gmail.com" target="_blank">david.villasmil.work@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">What does the log say?</div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, 13 Dec 2020 at 22:39, Don Hawkins <<a href="mailto:hawkins@hawkinsegroup.com" target="_blank">hawkins@hawkinsegroup.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><font style="color:rgb(0,0,0)">Hi everyone!<br><br>Suddenly all outbound calls (ALL of our providers) are returning
NORMAL_TEMPORARY_FAILURE on our FS server. I've been working on this for roughly four hours so I wanted to reach out.<br><br>It does seem that at least with one provider the calls are getting to their servers since they show as "Failed" in their management portal.<br><br>We've changed nothing, suddenly origination just stopped working.<br><br>sofia/gateway/<b>Provider</b>/12145551212%20&park()<br></font><br>Any input is appreciated, I know it's something simple, just need to be guided in the right direction.<br><br>Thanks!<br>Don<span></span></div>
_________________________________________________________________________<br>
<br>
The FreeSWITCH project is sponsored by SignalWire <a href="https://signalwire.com" rel="noreferrer" target="_blank">https://signalwire.com</a><br>
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.<br>
Build your next product on our scalable cloud platform.<br>
<br>
Join our online community to chat in real time <a href="https://signalwire.community" rel="noreferrer" target="_blank">https://signalwire.community</a><br>
<br>
Professional FreeSWITCH Services<br>
<a href="mailto:sales@freeswitch.com" target="_blank">sales@freeswitch.com</a><br>
<a href="https://freeswitch.com" rel="noreferrer" target="_blank">https://freeswitch.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="https://freeswitch.com/oss" rel="noreferrer" target="_blank">https://freeswitch.com/oss</a><br>
<a href="https://freeswitch.org/confluence" rel="noreferrer" target="_blank">https://freeswitch.org/confluence</a><br>
<a href="https://cluecon.com" rel="noreferrer" target="_blank">https://cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="https://freeswitch.com" rel="noreferrer" target="_blank">https://freeswitch.com</a></blockquote></div></div>-- <br><div dir="ltr"><div dir="ltr"><div>Regards,</div><div><br></div>David Villasmil<div>email: <a href="mailto:david.villasmil.work@gmail.com" target="_blank">david.villasmil.work@gmail.com</a></div><div>phone: +34669448337</div></div></div>
</blockquote></div></div>
</div>-- <br><div dir="ltr"><div dir="ltr"><div>Regards,</div><div><br></div>David Villasmil<div>email: <a href="mailto:david.villasmil.work@gmail.com" target="_blank">david.villasmil.work@gmail.com</a></div><div>phone: +34669448337</div></div></div>
_________________________________________________________________________<br>
<br>
The FreeSWITCH project is sponsored by SignalWire <a href="https://signalwire.com" rel="noreferrer" target="_blank">https://signalwire.com</a><br>
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.<br>
Build your next product on our scalable cloud platform.<br>
<br>
Join our online community to chat in real time <a href="https://signalwire.community" rel="noreferrer" target="_blank">https://signalwire.community</a><br>
<br>
Professional FreeSWITCH Services<br>
<a href="mailto:sales@freeswitch.com" target="_blank">sales@freeswitch.com</a><br>
<a href="https://freeswitch.com" rel="noreferrer" target="_blank">https://freeswitch.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="https://freeswitch.com/oss" rel="noreferrer" target="_blank">https://freeswitch.com/oss</a><br>
<a href="https://freeswitch.org/confluence" rel="noreferrer" target="_blank">https://freeswitch.org/confluence</a><br>
<a href="https://cluecon.com" rel="noreferrer" target="_blank">https://cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="https://freeswitch.com" rel="noreferrer" target="_blank">https://freeswitch.com</a></blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div><img src="https://hawkinsegroup.com/images/colors/blue/logo.png" width="96" height="36"><br></div><div dir="ltr"><span style="color:rgb(102,102,102)"><span><b><br>Sincerely,</b><br>Don Hawkins<br>CEO<br>Hawkins Enterprise Group LLC<br><a href="https://hawkinsegroup.com" target="_blank">https://hawkinsegroup.com</a><br><a href="http://zello.com" target="_blank">Zello PTT</a>: push2don<br></span></span></div><div><span style="color:rgb(102,102,102)"><span>P: 469-214-5044<br></span></span></div><div dir="ltr"><span style="color:rgb(102,102,102)"><span><a value="+12146991224"></a></span></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div>