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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>I had that with some Poly(com) VVX501 phones. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The solution was to set every occurrence of .regevent="0" so reg.1.regevent=”0”, reg.2.regevent=”0”, and so on. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>From their docs:<o:p></o:p></p><p class=MsoNormal><i><span style='font-size:12.0pt'>voIpProt.SIP.regevent <o:p></o:p></span></i></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in'><i><span style='font-size:12.0pt'>0 (default) - The phone is not subscribed to registration state change notifications for all phone lines.<br>1 - The phone is subscribed to registration state change notifications for all phone lines.<o:p></o:p></span></i></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in'><i><span style='font-size:12.0pt'>This parameter is overridden by the per-phone parameter reg.x.regevent.</span></i> <o:p></o:p></p><p class=MsoNormal>I did not troubleshoot it, I simply set it to 0 and moved on. I have no idea what the equivalent would be on a Cisco phone, but if you see a related setting maybe it’s worth toggling it to see what the result is.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hope this helps.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;color:#7F7F7F'> --- <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:#7F7F7F'>John Boteler <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:#7F7F7F'>BnC Group U.S.A. <o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> <b>On Behalf Of </b>Sean Devoy<br><b>Sent:</b> Monday, 12 October, 2020 17:51<br><b>To:</b> FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org><br><b>Subject:</b> [Freeswitch-users] SUBSCRIBE - Bad Event<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am getting <span style='font-size:9.5pt;font-family:Consolas;color:black'>489 Bad Event for my users “SUBSCRIBE” packets. SUBSCRIBE is clearly listed in ALLOW. 2 Sample packets below.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.5pt;font-family:Consolas;color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:9.5pt;font-family:Consolas;color:black'>Any ideas?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.5pt;font-family:Consolas;color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:9.5pt;font-family:Consolas;color:black'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.5pt;font-family:Consolas;color:black'>Sean<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.5pt;font-family:Consolas;color:black'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>recv 524 bytes from tcp/[73.555.94.74]:1024 at 17:52:51.791847:<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>------------------------------------------------------------------------<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>SUBSCRIBE <a href="sip:214@fs-esta2.bizfocused.com">sip:214@clientdomain.com</a> SIP/2.0<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Via: SIP/2.0/TCP 192.168.2.124:5075;branch=z9hG4bK-1d541664;rport<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>From: "214" <<a href="sip:214@fs-esta2.bizfocused.com">sip:214@clientdomain.com</a>>;tag=59cf9549d7610470<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>To: "214" <<a href="sip:214@fs-esta2.bizfocused.com">sip:214@clientdomain.com</a>><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Call-ID: <a href="mailto:b36ae378-cf9d3789@192.168.2.124">b36ae378-cf9d3789@192.168.2.124</a><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>CSeq: 1001 SUBSCRIBE<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Max-Forwards: 70<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Contact: "214" <<a href="sip:214@192.168.2.124:5075;transport=tcp">sip:214@192.168.2.124:5075;transport=tcp</a>><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Accept: application/x-broadworks-callpark-info+xml<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Expires: 1800<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Event: x-broadworks-callpark<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>User-Agent: Cisco/SPA504G-7.6.2e<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Content-Length: 0<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>send 717 bytes to tcp/[73.555.94.74]:1024 at 17:52:51.791962:<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>------------------------------------------------------------------------<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>SIP/2.0 489 Bad Event<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Via: SIP/2.0/TCP 192.168.2.124:5075;branch=z9hG4bK-1d541664;rport=1024;received=73.555.94.74<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>From: "214" <<a href="sip:214@fs-esta2.bizfocused.com">sip:214@clientdomain.com</a>>;tag=59cf9549d7610470<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>To: "214" <<a href="sip:214@fs-esta2.bizfocused.com">sip:214@clientdomain.com</a>>;tag=279QBZZaKS7cr<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Call-ID: <a href="mailto:b36ae378-cf9d3789@192.168.2.124">b36ae378-cf9d3789@192.168.2.124</a><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>CSeq: 1001 SUBSCRIBE<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>User-Agent: FreeSWITCH-mod_sofia/1.10.2-release-14-f7bdd3845a~64bit<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Supported: timer, path, replaces<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:black'>Allow-Events: talk, hold, conference, presence, as-feature-event, dialog, line-seize, call-info, sla, include-session-description, presence.winfo, message-summary, refer<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.5pt;font-family:Consolas;color:black'>Content-Length: 0</span><o:p></o:p></p></div></body></html>