<div dir="ltr"><div>Hi <span style="color:rgb(32,33,36);font-size:0.875rem;font-weight:bold;letter-spacing:0.2px;font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;white-space:nowrap">Ehtasham, </span></div><div><span style="color:rgb(32,33,36);font-size:0.875rem;font-weight:bold;letter-spacing:0.2px;font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;white-space:nowrap"><br></span></div><div>I think you are trying to emulate what you have in an old TDM pbx on VoIP. What you want to do makes sense in a centralized PBX. Anyway, I believe you still could do it generating a re-invite (or update, since the call was not answered) using the header Alert-info: auto-answer (your phone has to support the header Alert-info, most do). I have never tried but could work. For transfer send a REFER. I would definitely discard the hard phones and go to webrtc, it would be much simpler to do what you want to do. </div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">Flavio E. Goncalves</div><div dir="ltr"><br></div></div></div></div></div></div></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">Em seg., 28 de set. de 2020 às 08:57, Ehtasham Ul-Haq <<a href="mailto:ehtasham.malik@expertflow.com">ehtasham.malik@expertflow.com</a>> escreveu:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Thanks, Flavio, <br>We are using ESL, and for the test purpose we are trying to use the Answer command for our first usecase, but it's not working, here is the scenario.<div><span style="color:rgb(29,28,29);font-family:Slack-Lato,appleLogo,sans-serif;font-size:15px;font-variant-ligatures:common-ligatures">We initiated a manual call from the phone A to phone B, If the phone B is ringing, (either via a direct call from SIP Phone A, or a proper inbound call from a customer , which hit IVR and than park on the phoneB), I am considering agent is available on phone, and i don't want to answer it from the direct phone answer button, rather from a Web Interface with a button to answer, We are trying to answer with "Answer" command</span> but its not working. </div><div><br></div><div>Can you help us on that<br clear="all"><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><p dir="ltr" style="font-size:12.8px;line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;vertical-align:baseline;white-space:pre-wrap">Malik Ehtasham, Lead ProjDev</span></p><p dir="ltr" style="font-size:12.8px;line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-size:14.6667px;font-family:Arial;vertical-align:baseline;white-space:pre-wrap"><img src="https://lh6.googleusercontent.com/yE5sw1FNhk7A8YXwHvqJ_1eoUhx6Rly7EZQn8JVLClQgesUimaC5FBhoqcjL_0TiGnF8-z4kSqJywWlkYPcySl1rLcS18hzt1PbCqtGbvbtl6TVHQlFadPziihRZ17vCkCMArghS" width="128" height="27" style="border: none;"></span><span style="font-size:10.6667px;font-family:Arial;vertical-align:baseline;white-space:pre-wrap"> WWW:</span><span style="font-size:10.6667px;font-family:Arial;vertical-align:baseline;white-space:pre-wrap"><img src="https://lh4.googleusercontent.com/4Imm7d5fvTo1pttR1BIKC8HO8j5SLyBZTB8tWImJUvl8pOlWGLXnQW8yrpknZc1LXvs6Fh7Dqnb7364OiYyUY9k5ZrAhlHaERf2ydHCwilnMDEstZGguJryPOTargVvyKGpl6nE4" width="20" height="20" alt="domain2.png" style="border: none;"></span><span style="font-size:10.6667px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap">.</span><a href="http://www.expertflow.com/" style="color:rgb(17,85,204);text-decoration:none" target="_blank"><span style="font-size:10.6667px;font-family:Arial;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">expertflow.com</span></a><span style="font-size:10.6667px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"> FB: </span><span style="font-size:10.6667px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><img src="https://lh4.googleusercontent.com/ZmZn4kweCNMrzi5Zjmsr2loQXwEvy7YJrbZwqYTWi4Bqup-UwrvpcQxq-A1YDFDCLhAkWNQYumaiQNG6afNtDeXaTw0yUBr2U-O2JJlDabZnS--zxd7yH30FH_IFUe1J9FlyrbGB" width="20" height="20" alt="FB-f-Logo__blue_29.png" style="border: none;"></span><a href="https://www.facebook.com/Expertflow" style="color:rgb(17,85,204);text-decoration:none" target="_blank"><span style="font-size:10.6667px;font-family:Arial;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">/Expertflow</span></a><span style="font-size:10.6667px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"> LinkedIn: </span><span style="font-size:10.6667px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><img src="https://lh5.googleusercontent.com/HzDSRgDd2E4VUiBy-0DSRNHL3QtiO9lr1fNhxei91YVvqS7DtXWRn7mNNXL1i0gNqft_P8XHwy7vgsyTpMkjGU7DyYWZqXWrBAMDYgBH8hdIxSK_pZHsOdl-m2EQguC-MM4Yr4WL" width="20" height="20" alt="linkedIn.png" style="border: none;"></span><span style="font-size:10.6667px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"> </span><a href="https://www.linkedin.com/company/expertflow" style="color:rgb(17,85,204);text-decoration:none" target="_blank"><span style="font-size:10.6667px;font-family:Arial;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">/company/expertflow</span></a><span style="font-size:10.6667px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"> Youtube: </span><span style="font-size:10.6667px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><img src="https://lh3.googleusercontent.com/GKiZ4L3ynQ1utfAyUYDanJa3m5fBMvvx103k3F6mAoy-AFAmB5W551GUF5T5lrtFglf_59-Mr4Pop-aJNTVrErEf7iPUbdF-BiAu0Vf-XVfyH6lyG6eElH9KERA5F_n1O81aorHZ" width="20" height="20" alt="YouTube-social-square_red_128px.png" style="border: none;"></span><a href="https://www.youtube.com/user/expertflow" style="color:rgb(17,85,204);text-decoration:none" target="_blank"><span style="font-size:10.6667px;font-family:Arial;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">/user/expertflow</span></a><span style="font-size:10.6667px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"> Twitter: </span><span style="font-size:10.6667px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><img src="https://lh4.googleusercontent.com/f_tOrZI3b6KehzlZtPBbTKluAO4evCj-GQJfR0GuA75aAOa2vqTQG2UENzBbumoI4efX9xwqYNe6k0vV25_KxTPSjWeE69wvKaaKbd41Fdg42ljQkLsjvHC4_oaN5KFFMz9me_SB" width="20" height="20" alt="twitter.JPG" style="border: none;"></span><a href="https://twitter.com/Expertflow" style="color:rgb(17,85,204);text-decoration:none" target="_blank"><span style="font-size:10.6667px;font-family:Arial;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">/Expertflow</span></a></p><span style="font-size:10.6667px;font-family:Arial;vertical-align:baseline;white-space:pre-wrap"><font color="#0000ff">361 Model Town Lahore Pakistan</font> ; Mobile +</span><span style="font-size:10.6667px;font-family:Arial;color:rgb(17,85,204);vertical-align:baseline;white-space:pre-wrap">92 3347815664,+92 334 4853664</span><span style="font-size:10.6667px;font-family:Arial;vertical-align:baseline;white-space:pre-wrap">; email, Cisco Spark and Google Talk: <font color="#0000ff">ehtasham.malik</font></span><span style="font-size:10.6667px;font-family:Arial;vertical-align:baseline;white-space:pre-wrap"><a href="mailto:andreas.stuber@expertflow.com" target="_blank"><font color="#0000ff">@expertflow.com</font></a></span><span style="font-size:10.6667px;font-family:Arial;vertical-align:baseline;white-space:pre-wrap">; Skype:</span><span style="font-size:10.6667px;font-family:Arial;vertical-align:baseline;white-space:pre-wrap"><font color="#0000ff"><a href="http://andreas.stuber.expertflow.com/" style="text-decoration:none;font-size:12.8px" target="_blank"> </a><u>shani.awan3</u></font></span><br></div></div></div></div></div></div></div><br></div></div><div id="gmail-m_6234748707580510069DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br>
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<td style="width:470px;padding-top:12px;color:rgb(65,66,78);font-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-free. <a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail" style="color:rgb(68,83,234)" target="_blank">www.avast.com</a>
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</tbody></table><a href="#m_6234748707580510069_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1" height="1"></a></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Sep 28, 2020 at 4:43 PM Flavio Goncalves <<a href="mailto:flavio@voffice.com.br" target="_blank">flavio@voffice.com.br</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Definitely, ESL. <div><br></div><div>For javascript (node) you can use modesl (javascsript library for ESL event socket library). There is also a SIPTAPI driver for windows from <a href="http://ipcom.at" target="_blank">ipcom.at</a>, similar to JTAPI and MS TAPI. </div><div><br></div><div><a href="https://sourceforge.net/projects/siptapi/" target="_blank">https://sourceforge.net/projects/siptapi/</a></div><div><br></div><div><div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">Flavio E. Goncalves</div><div dir="ltr"><br></div></div></div></div></div></div></div></div></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">Em dom., 27 de set. de 2020 às 15:42, Malik Ehtasham <<a href="mailto:ehtasham.malik@expertflow.com" target="_blank">ehtasham.malik@expertflow.com</a>> escreveu:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Hi <br>
We would like to develop the Freeswitch CTI Web Application, from where a<br>
user can control all the CTI Features for example<br>
-Answer Call <br>
-hold/resume call<br>
-Consult/Transfer/Consult Transfer/Conference<br>
-Outbound Call <br>
<br>
I am looking for a library such as Cisco CUCM provides JTAPI<br>
<<a href="https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/jtapi_dev/10_5_2/CUCM_BK_J6E0E2F6_00_jtapi-developers-guide-1052/CUCM_BK_J6E0E2F6_00_jtapi-developers-guide-1052_chapter_01000.html" rel="noreferrer" target="_blank">https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/jtapi_dev/10_5_2/CUCM_BK_J6E0E2F6_00_jtapi-developers-guide-1052/CUCM_BK_J6E0E2F6_00_jtapi-developers-guide-1052_chapter_01000.html</a>> <br>
Do we have something similar in the Freeswitch, For now We are exploring <br>
Mod_commands<br>
<<a href="https://freeswitch.org/confluence/display/FREESWITCH/mod_commands" rel="noreferrer" target="_blank">https://freeswitch.org/confluence/display/FREESWITCH/mod_commands</a>> , can<br>
this be used to acheive such a functionality, Though we tried few of its<br>
commands to answer the 2 phones but it didn't work.<br>
<br>
if mod_commands is not the option than what other option or track we should<br>
follow to acheive this . <br>
<br>
Any help/hint would be really helpful !!<br>
<br>
Thank you <br>
<br>
<br>
<br>
<br>
--<br>
Sent from: <a href="http://freeswitch-users.2379917.n2.nabble.com/" rel="noreferrer" target="_blank">http://freeswitch-users.2379917.n2.nabble.com/</a><br>
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