<div dir="ltr"><div dir="ltr">Hi Euan,</div><div dir="ltr"><br></div><div dir="ltr">Maybe your device is sending in-band DTMF while your software expects RFC-2833.<div><br></div><div>Try setting:</div><div> <action application="start_dtmf"/></div><div>in the dialplan entry.</div><div><br></div><div>cheers,</div><div><br></div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font style="background-color:rgb(255,255,255)" size="4" face="arial, helvetica, sans-serif"><img src="https://drive.google.com/a/dataandsignal.com/uc?id=1lUdzdLjEycxXcGhDz-bKqDX8-AIlZuCq&export=download" width="96" height="49"><br></font></div><div><font style="background-color:rgb(255,255,255)" size="4" face="arial, helvetica, sans-serif"><br></font></div><div><font style="background-color:rgb(255,255,255)" size="4" face="arial, helvetica, sans-serif">Piotr Gregor</font></div><div><span style="background-color:rgb(255,255,255)"><font size="2" face="arial, helvetica, sans-serif">Software Engineer</font></span></div><div><span style="font-family:arial,helvetica,sans-serif;font-size:x-small"><br></span></div><div><span style="font-family:arial,helvetica,sans-serif;font-size:x-small">M: (+44) 07483 866 525 </span><span style="font-family:arial,helvetica,sans-serif;font-size:x-small">L: (+44) 01444 415 862 </span><span style="font-family:arial,helvetica,sans-serif;font-size:x-small">www: </span><a href="http://dataandsignal.com" style="font-family:arial,helvetica,sans-serif;font-size:x-small" target="_blank">dataandsignal.com</a></div><div><br></div><div><br><br><br></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, May 29, 2019 at 11:25 PM Sandro Bordacchini <<a href="mailto:sandro.bordacchini@nems.it">sandro.bordacchini@nems.it</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr">
<div>Hi Euan.</div><div>I think you should probably check how your
softphone sends DTMF (usually could be in-band, rfc2833 or SIP Info, and
you have set FS to work with rfc2833 dtmf).<br></div><div>Setting liberal-dtmf parameter could be of some help sometimes <a href="https://freeswitch.org/confluence/display/FREESWITCH/Sofia+Configuration+Files#SofiaConfigurationFiles-liberal-dtmf" target="_blank">https://freeswitch.org/confluence/display/FREESWITCH/Sofia+Configuration+Files#SofiaConfigurationFiles-liberal-dtmf</a></div><div><br></div><div>Hope it helps.</div><div>SB</div>
</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">Il giorno lun 27 mag 2019 alle ore 16:47 Euan Millar <<a href="mailto:euan@ensemblepourladifference.org" target="_blank">euan@ensemblepourladifference.org</a>> ha scritto:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hello again, kind Freeswitch group.<div><br><div><div><div class="gmail-m_8047043274749969600gmail-m_-4605882394274827171m_-4140931365186915961gmail-gs" style="margin:0px;padding:0px 0px 20px;width:932px;font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:medium"><div class="gmail-m_8047043274749969600gmail-m_-4605882394274827171m_-4140931365186915961gmail-"><div id="gmail-m_8047043274749969600gmail-m_-4605882394274827171m_-4140931365186915961gmail-:1bf" class="gmail-m_8047043274749969600gmail-m_-4605882394274827171m_-4140931365186915961gmail-ii gmail-m_8047043274749969600gmail-m_-4605882394274827171m_-4140931365186915961gmail-gt" style="font-size:12.8px;direction:ltr;margin:8px 0px 0px;padding:0px"><div id="gmail-m_8047043274749969600gmail-m_-4605882394274827171m_-4140931365186915961gmail-:1bg" class="gmail-m_8047043274749969600gmail-m_-4605882394274827171m_-4140931365186915961gmail-a3s gmail-m_8047043274749969600gmail-m_-4605882394274827171m_-4140931365186915961gmail-aXjCH" style="overflow:hidden;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:small;line-height:1.5;font-family:Arial,Helvetica,sans-serif"><div dir="ltr"><div>I am using ESL to control my calls entirely from a Node application. I am using the '<a href="https://github.com/englercj/node-esl" target="_blank">modesl</a>' package to create an ESL connection and listen to the FS <a href="https://freeswitch.org/confluence/display/FREESWITCH/Event+List" target="_blank">events</a> and then answer a call if the number matches a dialplan I want to control using the mod_command "uuid_answer."</div><div><br></div><div>I have gotten as far as attempting to recognise DTMF events, but I am getting no DTMF events through.</div><div><br></div><div>So, I tested my Freeswitch installation using the IVR demo, and it looks like DTMF is not being received by Freeswitch at all.</div><div>I monitored fs_cli and I can see that the demo is just waiting for digits, even though I can hear them being pressed in my softphone.</div><div><br></div><div>Is there any particular modules that I need to ensure are installed, or configuration I need to make in order to enable DTMF?</div><div><br></div><div>In a previous email to this list, I saw a message advising to set the following in sofia.conf. </div><div><br></div><div><div style="color:rgb(212,212,212);background-color:rgb(30,30,30);font-family:Menlo,Monaco,"Courier New",monospace;font-size:12px;line-height:18px;white-space:pre-wrap"><div><span style="color:rgb(128,128,128)"><</span><span style="color:rgb(86,156,214)">param</span> <span style="color:rgb(156,220,254)">name</span>=<span style="color:rgb(206,145,120)">"dtmf-type"</span> <span style="color:rgb(156,220,254)">value</span>=<span style="color:rgb(206,145,120)">"rfc2833"</span><span style="color:rgb(128,128,128)">/></span></div></div></div><div><br></div><div>I can see that the property is loaded inside sip_profiles > internal.xml</div><div><br></div><div>But changing this has had no effect. I still do not get any DTMF events being recognised in fs_cli</div><div><br></div><div>Many thanks for any help or advice you can provide.</div><div><br></div><div>Kind regards,</div><div><br></div><div>Euan</div><div><br></div></div><div class="gmail-m_8047043274749969600gmail-m_-4605882394274827171m_-4140931365186915961gmail-adL"></div></div></div><div class="gmail-m_8047043274749969600gmail-m_-4605882394274827171m_-4140931365186915961gmail-hi" style="border-bottom-left-radius:1px;border-bottom-right-radius:1px;padding:0px;width:auto;background:none 0% 0% repeat scroll rgb(242,242,242);margin:0px"></div></div></div><br class="gmail-m_8047043274749969600gmail-m_-4605882394274827171m_-4140931365186915961gmail-Apple-interchange-newline"></div><br><br></div></div></div>
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